Community Manager

townsqcareers; Draper (UT); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Training

Income opportunities

CAI course assistance

PTO/Holidays

Medical benefits

Wellness incentives

Mileage reimbursement

Company cellphone

Hybrid schedule

Job summary

Associa in Draper, UT is seeking a Community Association Manager (CAM) to oversee client associations and coordinate with boards and vendors. This hybrid role blends in-office and remote work, with travel to communities as needed.

You will ensure financial reports, annual disclosures, and maintenance planning align with governing documents. The ideal candidate has strong customer service, organizational skills, and proficiency with MS Office, with experience in community management and clear

Qualifications

• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Experience in Community Management, customer service, hospitality, or related industry.
• Proficiency in business correspondence (grammar, structure, punctuation, spelling).
• Strong in Customer Service and conflict resolution.
• Able to work effectively with others in person and in group settings.
• Able to prioritise, manage time, and meet deadlines.
• Able to communicate effectively on phone, email, and in-person.

Responsibilities

• Act as or oversee the primary liaison with the Association Board of Directors and homeowners as needed.
• Travel to client associations to attend board meetings, perform inspections, conduct walk-throughs, and attend community events as needed.
• Prepare annual disclosure packages, annual meeting notifications, and annual financial statement packages for all homeowners and arrange bulk mailing within time frames set by state statute or governing documents.
• Review monthly financial reports and ensure management summary is submitted to the association Board of Directors.
• Provide recommendations to the Association Board and committees regarding major capital expenditures to maintain community appearance and operation.

Skills

MS Office

Community management

Customer service

Conflict resolution

Team collaboration

Time management

Communication

Tools

Microsoft Office Suite

Job description

Benefits Summary:

• World-Class Training
• Additional Income Opportunities
• CAI (Community Association Industry) Course/Designation Assistance
• Paid Time Off/Holidays
• Comprehensive Medical Benefits
• Wellness Incentives
• Mileage Reimbursement
• Company Cellphone
• Hybrid: In Office/Work From Home Schedule

Associa is currently looking for a Community Association Manager (CAM) to join our team in Draper, UT. As a Community Association Manager, you will work closely with our clients and vendors, and partner with other Associa departments. To be successful in this role you will need great customer service skills and the ability to work on multiple projects.

Work Location:

12371 S 900 E #200 Draper UT 84020

How will you make an impact?

The Community Association Manager (CAM) helps the company grow by:

• Acting as or overseeing the primary liaison with the Association Board of Directors and homeowners as needed.
• Traveling to client associations to attend board meetings, perform inspections, conduct walk-throughs, and attend community events as needed and per the management agreement.
• Preparing annual disclosure packages, annual meeting notifications, and annual financial statement packages for all homeowners and arrange bulk mailing of same within the time frames set by state statute or governing documents.
• Reviewing monthly financial reports and ensuring management summary is submitted to the association Board of Directors.
• Providing and/or overseeing recommendations to the Association Board of Directors and committees regarding major capital expenditures as required to maintain the desired community appearance and operation.

• Proficiency in Microsoft Office (word, excel, outlook)
• Experience in Community Management, customer service, hospitality or other related industry
• Proficiency in typical business correspondence (grammar, structure, punctuation, spelling, etc.)
• Proficient in Customer Service and conflict resolution
• Able to work effectively with others in person and in group setting
• Able to prioritize, manage time, and meet deadlines.
• Able to communicate effectively and professionally on phone, email, and in-person