Community Living Operations Manager

EP!C; Peoria (IL); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

403(b) Retirement Plan

Paid Time Off

Employee Fitness Center

Discounted Gym Membership

Professional Development

Continuing Education Opportunities

Job summary

EP!C in Peoria, IL seeks a dedicated CLS Operations Manager to oversee Community Living Services for individuals with IDD. This leadership role supervises Team Leads and Direct Support Professionals, ensuring high-quality residential services and positive environments for staff and individuals served.

You will maintain regulatory compliance, coordinate scheduling and payroll, and keep thorough program records, reports, and documentation, while promoting person-centered care and collaboration

Qualifications

• Must have a High School Diploma or GED.
• Valid Driver's License.
• Supervisory or management experience.
• Strong leadership and communication skills.
• Excellent organizational and time management skills.
• Ability to work independently while supporting multiple locations.

Responsibilities

• Lead, coach, and supervise Team Leads and Direct Support Professionals while building a positive, accountable, and engaged team culture.
• Oversee multiple community-integrated homes.
• Ensure individuals receive safe, high-quality, person-centered supports.
• Maintain compliance with state regulations, licensing standards, HIPAA, and agency policies.
• Promote positive relationships with individuals served, families, guardians, and community.
• Ensure all abuse and neglect allegations are properly reported as a mandated reporter.
• Manage scheduling and staffing & Track attendance, PTO, and payroll functions.
• Maintain program records and compliance documentation.

Skills

Leadership

Communication

Time management

Scheduling

Payroll

Independent work

Multi-location oversight

Education

High School Diploma or GED

Bachelor’s degree in human services or related field

Tools

Scheduling & Payroll Systems

Compliance Documentation Tools

Job description

EP!C in Peoria, IL seeks a dedicated CLS Operations Manager to oversee Community Living Services for individuals with IDD. This leadership role supervises Team Leads and Direct Support Professionals, ensuring high-quality residential services and positive environments for staff and individuals served.

You will maintain regulatory compliance, coordinate scheduling and payroll, and keep thorough program records, reports, and documentation, while promoting person-centered care and collaboration