Residential Case Manager QIDP (CLS)

EP!C; Peoria (IL); Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

403(b) retirement savings plan

On-site employee fitness center

Job summary

EP!C is seeking a QIDP/Program Coordinator to provide person-centered case management for individuals with IDD, developing and monitoring service plans that promote independence and dignity. You will supervise Host Home providers and conduct site visits to ensure high-quality supports meeting DHS standards.

Coordinate medical and behavioral health services, maintain compliance with regulations, and collaborate with families and teams to achieve positive outcomes for those served.

Qualifications

• Bachelor’s degree preferred in Human Services or education with supervisory experience.
• Minimum one year experience with persons with developmental disabilities.
• Ability to read and comprehend simple instructions and write correspondence; strong communication skills.

Responsibilities

• Provide person-centered case management by developing, implementing, and monitoring individualized service plans.
• Oversee Host Home providers and residential services through site visits, audits, and DHS-aligned quality.
• Coordinate medical, behavioral health, and community supports to meet individuals’ needs and preferences.
• Maintain compliance with Illinois DHS regulations, HCBS Settings Rule, HIPAA, and reporting requirements.
• Collaborate with individuals served, families, guardians, teams, and community partners to promote positive outcomes.

Skills

People management

Time management

Analytical skills

Leadership

Interpersonal skills

Education

Bachelor’s Degree preferred in Human Services or education

Supervisory experience required

One year experience with persons with developmental disabilities

Tools

Microsoft Office

Job description

Brief Description

Residential QIDP (Community Living Services)

Full-Time | Exempt | Flexible Schedule

Participation In On-call Rotation Required

Community Travel as Needed

• Provide person-centered case management by developing, implementing, and monitoring individualized service plans that promote independence, dignity, and quality of life for individuals with intellectual and developmental disabilities (IDD).


• Oversee Host Home providers and residential services by completing site visits, environmental audits, assessments, and ensuring individuals receive high-quality support that meet agency and DHS standards.


• Coordinate medical, behavioral health, psychiatric, Community Day Services, and other community-based supports to ensure each individual's needs and preferences are met.


• Maintain compliance with Illinois DHS regulations, HCBS Settings Rule, HIPAA, agency policies, and mandated reporting requirements while ensuring all documentation, electronic records, and assessments are accurate and completed on time.


• Collaborate with individuals served, families, guardians, interdisciplinary teams, Host Home providers, and community partners to promote positive outcomes and continuity of care.

Brief Description

Residential QIDP (Community Living Services)

Full-Time | Exempt | Flexible Schedule

Participation In On-call Rotation Required

Community Travel as Needed

As The QIDP, You Will

• Provide person-centered case management by developing, implementing, and monitoring individualized service plans that promote independence, dignity, and quality of life for individuals with intellectual and developmental disabilities (IDD).


• Oversee Host Home providers and residential services by completing site visits, environmental audits, assessments, and ensuring individuals receive high-quality support that meet agency and DHS standards.


• Coordinate medical, behavioral health, psychiatric, Community Day Services, and other community-based supports to ensure each individual's needs and preferences are met.


• Maintain compliance with Illinois DHS regulations, HCBS Settings Rule, HIPAA, agency policies, and mandated reporting requirements while ensuring all documentation, electronic records, and assessments are accurate and completed on time.


• Collaborate with individuals served, families, guardians, interdisciplinary teams, Host Home providers, and community partners to promote positive outcomes and continuity of care.

Requirements

Education/Experience Requirements

• Bachelor’s Degree preferred in Human Services or education and two years’ supervisory experience required.


• Supervisory experience is essential.


• One year experience with persons with developmental disabilities.


• The ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write correspondence.


• Ability to effectively present information in one-on one and small group situations to customers, clients, and other employees of the organization.

Competency Requirements

• Ability to manage others.


• Ability to multi-task.


• Effective time management skills.


• Professional interpersonal skills.


• Proficient in Microsoft Office.


• Strong analytical skills.
  
• Strong business acumen.


• Strong ethical conduct.


• Strong leadership skills.

Physical Requirements

• Frequent walking and sitting.


• Regular reaching, grasping, and standing.


• Other physical activities related to an office environment.


• Operates general office equipment, including multi-line phone, fax machine, printer, copier, and personal computer.


• Ability to lift 50 lbs.

Summary

The QIDP/Program Coordinator is responsible for the whole person using clinical case management. They provide person-centered support and oversight in the development, implementation, and monitoring of individualized service plans for individuals with intellectual and developmental disabilities, ensuring compliance with federal and state regulations. Leverage expertise in behavioral health, program coordination, and interdisciplinary collaboration to promote independence, dignity, and quality of life for individuals served.

Why Join EP!C?

At EP!C, we believe that when our employees thrive, the individuals we support thrive too. We are committed to investing in our team through competitive benefits, professional development, and opportunities for long-term career growth.

We offer a comprehensive benefits package designed to support your health, well-being, and professional success, including:

• Comprehensive medical, dental, and vision insurance


• 403(b) retirement savings plan


• On-site employee fitness center & discounted membership to an off-site center


• Ongoing professional development & career advancement opportunities


• Continued education, certifications, and specialized training programs


• Work may occur in the following settings: Home, Office, Classroom, Group Homes, or Community