Community Library & Programs Assistant

City of Denton; Denton (TX); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Paid vacation days and holidays

Job summary

City of Denton seeks a library assistant to support desk coverage for internal and external customers. You will help with circulation, program presentation, information and computer assistance services.

Responsibilities include guiding patrons in person, by phone, or email; assisting with maker spaces, online catalogs, and digital collections; registering new patrons and handling check-ins/outs; processing payments; organizing shelves; supporting program outreach and publicity; and maintaining

Qualifications

• High School diploma or equivalent required.
• One year experience in library or related field required.
• Customer service and information assistance skills essential.

Responsibilities

• Provide assistance and instruction to library customers in person, over the telephone, or by electronic mail.
• Assist and instruct customers in use of library equipment and services, including but not limited to reader's advisory, basic reference searches, online catalog, MakerSpace, digital collections, public computers, printers, and other library machinery.
• Complete registration for new library customers, update library accounts and check in returned materials and assesses, and check out library materials, as appropriate.
• Collect fees and process payments for items; accept cash, check, or card payments, as needed.
• Organize and straighten materials on the shelves and maintenance of collections; ensure items are in proper order according to the Dewey Decimal System.
• Assist with preparation and promotion of programs, classes, and services; assist with program outreach, as needed.
• Prepare publicity materials, displays and bulletin boards.
• Monitor the conditions of returned material; repair materials and route to proper area and/or staff member, as applicable.

Skills

Customer service

Reader's advisory

Reference assistance

Communication skills

Problem solving

Interpersonal skills

Attention to detail

Education

High School diploma or equivalent

One year experience in library or related field

Tools

Microsoft Office 365

Job description

City of Denton seeks a library assistant to support desk coverage for internal and external customers. You will help with circulation, program presentation, information and computer assistance services.

Responsibilities include guiding patrons in person, by phone, or email; assisting with maker spaces, online catalogs, and digital collections; registering new patrons and handling check-ins/outs; processing payments; organizing shelves; supporting program outreach and publicity; and maintaining