Community Library Services Specialist

City of Denton, TX; Denton (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Paid Vacation Days

Retirement Plan

Job summary

City of Denton Library seeks a customer-focused library assistant to provide desk coverage and direct assistance to internal and external customers on a variety of services, including circulation, reference, and basic computer help.

You will help patrons use MakerSpace and digital resources, process registrations and transactions, and support program outreach and publicity efforts in a busy library setting.

Qualifications

• The candidate has a High School diploma or equivalent.
• Two years of experience in a library or related field is preferred.

Responsibilities

• Provide assistance and instruction to library customers in person, over the phone, or by email.
• Assist and instruct customers in use of library equipment and services including reader’s advisory, reference searches, and digital resources.
• Register new library customers, update accounts, and check in/out materials.
• Collect fees and process payments as needed.
• Organize materials on shelves and maintain proper Dewey Decimal order.
• Assist with programs, publicity materials, displays, and outreach.
• Monitor returned materials and route to appropriate staff.

Skills

Customer service

Reference skills

Interpersonal skills

Communication skills

Attention to detail

Problem solving

Microsoft Office 365

Education

High School diploma

Tools

Library catalog

Microsoft Office 365

Job description

City of Denton Library seeks a customer-focused library assistant to provide desk coverage and direct assistance to internal and external customers on a variety of services, including circulation, reference, and basic computer help.

You will help patrons use MakerSpace and digital resources, process registrations and transactions, and support program outreach and publicity efforts in a busy library setting.