Community Library Assistant: Help Patrons, Inspire Learning

City of Decatur - Decatur, IL; Decatur (IL); On-site; USD 26,174 - 35,817; Full time

Job summary

The Decatur Public Library is seeking a customer-focused Library Assistant to connect people with books, technology, programs, and resources. You will help create a welcoming space where lifelong learning thrives and support library operations, assist patrons, organize collections, and deliver programs that enrich the community.

You’ll provide outstanding customer service, process holds and interlibrary loans, shelve materials, and help plan programs.

Qualifications

• Bachelor’s degree from an accredited college or university, preferably in the social sciences.
• Previous library experience is preferred.
• Knowledge of the Dewey Decimal Classification System.
• Knowledge of books and authors.

Responsibilities

• Assist patrons in person, by phone, and with library technology.
• Process holds and interlibrary loans.
• Shelve materials, create displays, and maintain library collections.
• Assist with daily library operations.

Skills

Customer service

Communication

Teamwork

Adaptability

Public interaction

Problem solving

Time management

Flexibility

Education

Bachelor’s degree

Tools

Library catalog

Office software

Job description

The Decatur Public Library is seeking a customer-focused Library Assistant to connect people with books, technology, programs, and resources. You will help create a welcoming space where lifelong learning thrives and support library operations, assist patrons, organize collections, and deliver programs that enrich the community.

You’ll provide outstanding customer service, process holds and interlibrary loans, shelve materials, and help plan programs.