Community Liaison

Comfort Keepers; Durango (CO); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Competitive base hourly rate: $23 - $

Job summary

Comfort Keepers in Durango, Colorado is seeking a Community Liaison to build relationships with healthcare professionals, hospitals, senior living communities, and community organizations while educating families about our in-home care services.

You will conduct referrals, visits to hospitals and clinics, represent us at events, develop marketing strategies to grow awareness and referrals, and assist with admissions and ongoing client satisfaction.

Qualifications

• Excellent communication and relationship-building skills.
• Willingness to travel across the service area and meet partners.
• Sales, healthcare marketing, business development, or community outreach experience preferred.

Responsibilities

• Build and maintain referral relationships with healthcare providers and community partners.
• Conduct regular visits to hospitals, physician offices, assisted living communities, skilled nursing facilities, rehabilitation centers, and other referral sources.
• Represent Comfort Keepers at networking events, health fairs, and community outreach opportunities.
• Develop and implement marketing strategies to increase brand awareness and referrals.
• Follow up with referral partners and prospective clients.
• Assist with new client admissions, ensuring a smooth and positive start to services.
• Conduct routine client check-in visits in clients' homes to monitor satisfaction, address concerns, and maintain quality of care.
• Assists with caregiver recruiting, including job fairs and community recruitment outreach.
• Support new hire orientation.
• Work closely with our office team to ensure an exceptional client experience from inquiry through ongoing care.
• Track marketing activities, referral sources, and outreach efforts.

Skills

Communication skills

Relationship-building

Networking

Self-motivation

Organizational skills

Travel readiness

Job description

Community Liaison

Job Summary:

Comfort Keepers, a leading provider of senior in-home care services, is seeking an enthusiastic and outgoing Community Liaison to join our team in Durango, Colorado. As a Community Liaison, you will be the face of Comfort Keepers, developing relationships with healthcare professionals, hospitals, senior living communities, and community organizations while educating families about our award-winning home care services. If you are passionate about building relationships, growing professionally, and improving the lives of seniors, we want to hear from you!

About the Role:

• Build and maintain referral relationships with healthcare providers and community partners
• Conduct regular visits to hospitals, physician offices, assisted living communities, skilled nursing facilities, rehabilitation centers, and other referral sources
• Represent Comfort Keepers at networking events, health fairs, and community outreach opportunities
• Develop and implement marketing strategies to increase brand awareness and referrals
• Follow up with referral partners and prospective clients
• Assist with new client admissions, ensuring a smooth and positive start to services
• Conduct routine client check-in visits in clients' homes to monitor satisfaction, address concerns, and maintain quality of care
• Assists with caregiver recruiting, including job fairs and community recruitment outreach
• Support new hire orientation
• Work closely with our office team to ensure an exceptional client experience from inquiry through ongoing care
• Track marketing activities, referral sources, and outreach efforts

We're Looking For Someone Who:

• Has excellent communication and relationship-building skills
• Is self-motivated, organized, and goal oriented
• Enjoys networking and meeting new people
• Has sales, healthcare marketing, business development, or community outreach experience (preferred)
• Is comfortable interacting with clients and families in their homes
• Has reliable transportation and is willing to travel throughout our service area
• Is passionate about helping seniors remain safe and independent at home

What We Offer:

• Open to a part time or full time position.
• Competitive base hourly rate: $23 - $26 DOE + Incentive $
• Opportunities for professional growth and development
• A dynamic and supportive work environment
• A chance to make a difference in the lives of seniors and their families