Senior Care Partnerships & Outreach Lead

Comfort Keepers; Durango (CO); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Competitive base hourly rate: $23 - $

Job summary

Comfort Keepers in Durango, Colorado is seeking a Community Liaison to build relationships with healthcare professionals, hospitals, senior living communities, and community organizations while educating families about our in-home care services.

You will conduct referrals, visits to hospitals and clinics, represent us at events, develop marketing strategies to grow awareness and referrals, and assist with admissions and ongoing client satisfaction.

Qualifications

• Excellent communication and relationship-building skills.
• Willingness to travel across the service area and meet partners.
• Sales, healthcare marketing, business development, or community outreach experience preferred.

Responsibilities

• Build and maintain referral relationships with healthcare providers and community partners.
• Conduct regular visits to hospitals, physician offices, assisted living communities, skilled nursing facilities, rehabilitation centers, and other referral sources.
• Represent Comfort Keepers at networking events, health fairs, and community outreach opportunities.
• Develop and implement marketing strategies to increase brand awareness and referrals.
• Follow up with referral partners and prospective clients.
• Assist with new client admissions, ensuring a smooth and positive start to services.
• Conduct routine client check-in visits in clients' homes to monitor satisfaction, address concerns, and maintain quality of care.
• Assists with caregiver recruiting, including job fairs and community recruitment outreach.
• Support new hire orientation.
• Work closely with our office team to ensure an exceptional client experience from inquiry through ongoing care.
• Track marketing activities, referral sources, and outreach efforts.

Skills

Communication skills

Relationship-building

Networking

Self-motivation

Organizational skills

Travel readiness

Job description

Comfort Keepers in Durango, Colorado is seeking a Community Liaison to build relationships with healthcare professionals, hospitals, senior living communities, and community organizations while educating families about our in-home care services.

You will conduct referrals, visits to hospitals and clinics, represent us at events, develop marketing strategies to grow awareness and referrals, and assist with admissions and ongoing client satisfaction.