Community Lending Strategy Lead: Inclusive Growth

J.P. Morgan; New York (NY); On-site; USD 150,000 - 210,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plan

Tuition reimbursement

Mental health support

On-site health and wellness centers

Job summary

Chase in New York seeks a Community Lending Strategy Lead within Small Business Card Marketing to drive well-governed marketing initiatives expanding access to credit for underserved communities. You will partner with legal, compliance, risk, and controls teams to identify risks and deliver measurable outcomes.

You’ll build reporting and insights to track performance, lead agile delivery initiatives, and collaborate across finance, product, marketing, and underwriting to achieve end-to-end

Qualifications

• 5 years of professional experience in marketing strategy, risk management, analytics, or financial product development.
• Experience building analytics, reporting, and performance measurement to support decision-making.
• Demonstrated ability to manage compliance- and control-sensitive initiatives with strong attention to detail.
• Strong cross-functional collaboration skills, including the ability to align stakeholders and drive execution.

Responsibilities

• Develop and execute marketing tactics that support targeted customer and community initiatives.
• Lead and evolve a special purpose credit program, including assessing expansion needs based on market and risk conditions.
• Drive initiatives in an agile delivery environment, ensuring teams understand goals, roles, and operating routines.
• Partner with legal, compliance, controls, and risk teams to manage governance and regulatory requirements.
• Manage initiatives related to fair and responsible lending practices and monitoring.
• Build and maintain reporting to track progress, performance, and key risk indicators.
• Identify market risks and opportunities and communicate implications to stakeholders.
• Collaborate across finance, product, marketing, and underwriting partners to deliver end-to-end outcomes.
• Support continuous improvement of policies, processes, and controls tied to marketing execution.

Skills

Marketing strategy

Risk management

Analytics

Financial product development

Cross-functional collaboration

Job description

Chase in New York seeks a Community Lending Strategy Lead within Small Business Card Marketing to drive well-governed marketing initiatives expanding access to credit for underserved communities. You will partner with legal, compliance, risk, and controls teams to identify risks and deliver measurable outcomes.

You’ll build reporting and insights to track performance, lead agile delivery initiatives, and collaborate across finance, product, marketing, and underwriting to achieve end-to-end