Impactful Community Lending Strategy Lead

JPMorgan Chase & Co.; Wilmington (DE); On-site; USD 120,000 - 180,000; Full time

Job summary

JPMorgan Chase & Co. in Wilmington, DE seeks a Community Lending Strategy Lead to drive governed marketing initiatives expanding access to credit for small businesses.

You will partner with legal, compliance, risk, and controls teams to identify risks, deliver measurable outcomes, and build reporting to track performance. You will lead agile initiatives, manage governance for lending practices, and collaborate with finance, product, marketing, and underwriting to deliver end-to-end outcomes

Qualifications

• 5 years of professional experience.
• Experience in marketing strategy, risk management, analytics, compliance, controls, Small Business or related fields.
• Experience building analytics, reporting, and performance measurement to support decision-making.
• Demonstrated ability to manage compliance- and control-sensitive initiatives with strong attention to detail.
• Strong cross-functional collaboration skills, including the ability to align stakeholders and drive execution.

Responsibilities

• Develop and execute initiatives to address regulatory requirements and process challenges across the Small Business ecosystem.
• Own and evolve the operating model for emerging issues in Small Business Card management, rapidly ramping up on new concepts and turning ambiguity into clear actions.
• Drive initiatives in an agile delivery environment, ensuring teams understand goals, roles, and operating routines.
• Partner with legal, compliance, controls, and risk teams to manage governance and regulatory requirements.
• Manage initiatives related to fair and responsible lending practices and monitoring.
• Build and maintain reporting to track progress, performance, and key risk indicators.
• Identify market risks and opportunities and communicate implications to stakeholders.
• Collaborate across finance, product, marketing, and underwriting partners to deliver end-to-end outcomes.
• Support continuous improvement of policies, processes, and controls tied to marketing execution.

Skills

Marketing strategy

Risk management

Analytics

Compliance

Cross-functional collaboration

Job description

JPMorgan Chase & Co. in Wilmington, DE seeks a Community Lending Strategy Lead to drive governed marketing initiatives expanding access to credit for small businesses.

You will partner with legal, compliance, risk, and controls teams to identify risks, deliver measurable outcomes, and build reporting to track performance. You will lead agile initiatives, manage governance for lending practices, and collaborate with finance, product, marketing, and underwriting to deliver end-to-end outcomes