Strategic Small-Business Lending & Compliance Lead

JPMorganChase; Wilmington (DE); On-site; USD 120,000 - 160,000; Full time

Job summary

JPMorganChase is seeking a Community Lending Strategy Lead in Small Business Card to drive well-governed regulatory, controls, and compliance initiatives ensuring our small business cards operate in good standing.

You will partner with legal, compliance, risk, and controls teams, build reporting, and deliver measurable outcomes while aligning stakeholders and improving customer outcomes.

Qualifications

• 5 years of professional experience.
• Experience in marketing strategy, risk management, analytics, compliance, controls, Small Business or related fields.
• Experience building analytics, reporting, and performance measurement to support decision-making.
• Demonstrated ability to manage compliance- and control-sensitive initiatives with strong attention to detail.
• Strong cross-functional collaboration skills, including the ability to align stakeholders and drive execution.

Responsibilities

• Develop and execute initiatives to address regulatory requirements and process challenges across the Small Business ecosystem.
• Own and evolve the operating model for emerging issues in Small Business Card management, rapidly ramping up on new concepts and turning ambiguity into clear actions.
• Drive initiatives in an agile delivery environment, ensuring teams understand goals, roles, and operating routines.
• Partner with legal, compliance, controls, and risk teams to manage governance and regulatory requirements.
• Manage initiatives related to fair and responsible lending practices and monitoring.
• Build and maintain reporting to track progress, performance, and key risk indicators.
• Identify market risks and opportunities and communicate implications to stakeholders.
• Collaborate across finance, product, marketing, and underwriting partners to deliver end-to-end outcomes.
• Support continuous improvement of policies, processes, and controls tied to marketing execution.

Skills

Marketing strategy

Risk management

Analytics

Compliance

Controls

Cross-functional collaboration

Small Business experience

Job description

JPMorganChase is seeking a Community Lending Strategy Lead in Small Business Card to drive well-governed regulatory, controls, and compliance initiatives ensuring our small business cards operate in good standing.

You will partner with legal, compliance, risk, and controls teams, build reporting, and deliver measurable outcomes while aligning stakeholders and improving customer outcomes.