Community Lending Specialist - Member-Focused Growth

Travis County Credit Union; Austin (TX); On-site; USD 33,000 - 37,000; Full time

Benefits offered by this job

401(k) matching

Health insurance

Dental insurance

Vision insurance

Life insurance

PTO

Employee discounts

Job summary

Travis County Credit Union in Austin, TX, is seeking a motivated Loan Officer for a full-time, in-office role with hours 8:15 AM–5:15 PM, Monday through Friday. You will originate, process, and close various consumer loans and credit products while delivering exceptional member service.

The ideal candidate has 2+ years in lending, strong sales skills, and knowledge of underwriting and loan documentation. Join a small, community-focused team that values care, cross-selling, and helping members

Qualifications

• 2+ years of lending or financial services experience preferred.
• Proven ability to achieve sales goals while maintaining excellent member service.
• Knowledge of consumer lending, underwriting, and loan documentation.

Responsibilities

• Originate, process, and close consumer loans, credit cards, and home equity loans.
• Build strong member relationships by actively listening, identifying needs, and recommending appropriate loan products.
• Proactively promote and cross-sell credit union products and services to meet member needs and department growth goals.
• Review credit reports, analyze income, and make sound lending recommendations in line with policy.
• Educate members on loan terms, repayment options, and additional products to enhance their financial success.
• Partner with collections and operations staff to maintain portfolio quality and compliance.
• Provide backup support to teller and member service staff as needed.
• Assist with title paperwork, lien placement, lien releases, and collateral tracking.

Skills

Lending experience

Sales goals

Customer service

Credit underwriting

Education

High school diploma or equivalent

Some college or certifications preferred

Tools

Microsoft Office

Loan origination systems

Job description

Travis County Credit Union in Austin, TX, is seeking a motivated Loan Officer for a full-time, in-office role with hours 8:15 AM–5:15 PM, Monday through Friday. You will originate, process, and close various consumer loans and credit products while delivering exceptional member service.

The ideal candidate has 2+ years in lending, strong sales skills, and knowledge of underwriting and loan documentation. Join a small, community-focused team that values care, cross-selling, and helping members