Relationship-Driven Loan Advisor (On-Site)

Texas DPS Credit Union; Austin (TX); On-site; USD 52,000 - 66,000; Full time

Benefits offered by this job

Competitive compensation

Employer-sponsored benefits

401(k) with company match

Paid time off and holidays

Professional development

On-site wellness

Job summary

Texas DPS Credit Union in Austin, TX is hiring a Loan Specialist to create a consultative, relationship-focused lending experience for members. You will learn goals, recommend responsible solutions, guide applications through our LOS, and collaborate with processing to close loans.

The role requires strong lending knowledge, sound judgment, clear communication, and an ability to connect with people in a team-oriented, on-site environment.

Qualifications

• High school diploma or GED required.
• Experience in consumer lending and member service preferred.
• Bilingual in Spanish a plus.

Responsibilities

• Build trusted relationships through thoughtful loan conversations and proactive follow-up
• Identify member needs and recommend appropriate consumer loan solutions
• Review credit and application details for concerns and opportunities
• Communicate approvals and conditions clearly and respectfully
• Collaborate with processing and management to move loans toward closing

Skills

Customer service

Relationship building

Communication skills

Lending knowledge

Sales experience

Multitasking

Spanish language

Education

High school diploma or GED

Tools

Loan Origination System

Job description

Texas DPS Credit Union in Austin, TX is hiring a Loan Specialist to create a consultative, relationship-focused lending experience for members. You will learn goals, recommend responsible solutions, guide applications through our LOS, and collaborate with processing to close loans.

The role requires strong lending knowledge, sound judgment, clear communication, and an ability to connect with people in a team-oriented, on-site environment.