Community Leasing Specialist — Flexible Hours & Growth

Avanath Capital Management, LLC; Hillsboro (OR); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Health, dental & vision insurance

401(k) with company match

Paid time off and holidays

Career growth within Avanath

Job summary

Avanath Capital Management, LLC is seeking a Leasing Specialist to manage leasing, marketing, and positive resident relations within our communities. You will engage prospects, present community features, and guide applicants through the leasing process with professionalism and a resident-first mindset.

You’ll work in a fast-paced environment, leveraging Yardi Voyager and strong communication to close leases, handle applications, and contribute to resident retention through planning and events.

Qualifications

• 2+ years of sales and/or customer relations experience.
• Low-income housing and tax credit experience is highly desired.
• Bilingual English & Spanish highly desired.
• Thrives in a fast-paced environment.
• Flexible schedule that may include evenings and weekends.
• Solid computer knowledge: Windows, Word, Excel, internet, e-mail.
• Working knowledge of Yardi Voyager Property Management software.

Responsibilities

• Greet and qualify all prospects.
• Record all telephone and in-person visits on guest cards.
• Inspect models and available “market-ready”, communicate related service needs to Community Manager.
• Demonstrate community and apartment/model and apply product knowledge to prospect needs by communicating the features and benefits; close the sale.
• Have the prospect complete the application and secure a deposit in accordance with the company procedures and Fair Housing requirements.
• Update availability report, process applications for approvals.
• Ensure the apartment is ready for the resident to move in on the agreed date.
• Immediately follow up on prospects that did not close and attempt to close the sale again.
• If unable to help the prospect, refer them to sister communities to meet the prospect’s needs.
• Secure new resident signature(s) on appropriate paperwork prior to move-in. Orient new residents to the community.
• Assist in monitoring renewals. Distribute and follow up on renewal notices.
• Type lease and complete appropriate paperwork and input information on the Yardi System accurately and on a timely basis.
• Maintain current resident files.
• Distribute all company or community-issued notices.
• Maintain accurate monthly commission records on leases and renewals for bonus purposes.
• Assist the management team with other various tasks as required.
• Consistently implement policies of the community.
• Resident Retention
• Receive all telephone calls and in-person visits. Listen to resident requests, concerns, and comments.
• Quickly complete maintenance service requests and inform the maintenance team.
• Answer questions for residents about community, repairs, rent, rules, etc.
• Follow up on a timely basis if unable to respond to residents on all matters.
• Ensure all maintenance repairs are handled satisfactorily by contacting residents with completed Service Requests daily.
• Maintain open communication with Community Manager and Maintenance Supervisor.
• Contribute to the cleanliness and curb appeal of the community on a continuing basis.
• Assist in planning resident events. Attend events and participate as a host for any event as directed by the Community Manager.
• Adherence to Property Management Rules, Regulations, and Guidelines
• Conduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, and all other laws pertaining to the apartment industry.
• Under the direction of the Compliance department and the Community Manager, manages compliance file maintenance, where applicable.

Skills

Sales

Customer relations

Bilingual English/Spanish

Tools

Yardi Voyager

Job description

Avanath Capital Management, LLC is seeking a Leasing Specialist to manage leasing, marketing, and positive resident relations within our communities. You will engage prospects, present community features, and guide applicants through the leasing process with professionalism and a resident-first mindset.

You’ll work in a fast-paced environment, leveraging Yardi Voyager and strong communication to close leases, handle applications, and contribute to resident retention through planning and events.