Community Impact Manager

Housing-Authority-City-of-Los-Angele; Los Angeles (CA); On-site; USD 131,000 - 162,000; Full time

Job summary

Housing Authority of the City of Los Angeles seeks a senior administrator to lead community engagement within the Community Affairs Department. The role coordinates outreach with other departments and external partners to inform residents and stakeholders about HACLA activities and initiatives.

The ideal candidate will have a degree in communications or related field and at least five years in public outreach with supervisory experience, plus deep knowledge of HUD programs and resident rights.

Qualifications

• Bachelor's degree in Communications, Public Relations, or a closely related field.
• Five (5) years of experience in public outreach, economic development, or community engagement.
• Two (2) years of supervision or leadership responsibility.
• Knowledge of HUD programs and residents’ rights.

Responsibilities

• Develop and manages a community engagement program informing residents and stakeholders of local issues and HACLA activities.
• Collaborates with internal and external partners to plan, develop, and implement outreach work.
• Promotes HACLA’s mission with community leaders, businesses, and neighborhood associations.
• Conducts research and evaluations to support public information strategies and tactics.
• Serves as a primary point of contact for community members and oversees staff.

Skills

Community engagement

Public relations

Stakeholder engagement

Grant management

Education

Degree in Communications, Public Relations, or a closely related field

Job description

Special Note:

The posted salary is an estimate of the potential annual pay. Final offer will be dependent on qualifications and experience.

Anticipated Hiring Pay Scale:

Candidates can expect to be hired within the 8-step salary range of $130,748.80 - $161,657.60.

***POSITION OPEN UNTIL FILLED***

Characteristics of the Class:

Under general direction, plans, organizes, manages, and provides administrative direction and oversight for the community engagement, outreach, and activities in the Community Affairs Department. The incumbent in this position will coordinate the communication engagement activities of the department with those of other departments and outside agencies.

• Develops and manages a community engagement program that informs residents and stakeholders of local issues and activities; project a positive public image of the agency, promote community involvement and awareness of HACLA activities, and improve community access to HACLA services.
• Collaborates and closely works with internal and external partners and contractors on the planning, developing, and operationalizing of the work efforts designated as outreach and community engagement.
• Works in partnership with community leaders, businesses, and neighborhood associations to promote and align HACLA’s mission.
• Conducts research and comparative studies including public opinion surveys, market trend analysis, research analysis, and evaluations, and/or monitor vendors for this purpose, to aid in the preparation, implementation, and assessment of public information strategies and tactics.
• Serves as a primary point of contact for community members, including both business and neighborhood leaders.
• Supervises and coordinates the work of support staff in assigned functions.
• As assigned, oversees the administration, planning, execution, and evaluation of grant funded programs within the department.
• Promote the community and department organization to others to sustain and strengthen the sense of community identity.
• Identifies emerging methods, technologies, and trends related to open communication, community engagement, and public input.
• Attends and participates in community outreach events and meetings on behalf of the department.
• Performs other related duties as directed or required.

Knowledge, Abilities, and Skills

Knowledge of:

• Working knowledge of HUD funded housing programs, including Project Based Vouchers (PBV), Rental Assistance Demonstration (RAD), Choice Neighborhoods initiative (CNI), Low Income Housing Tax Credits, extensive knowledge of public housing redevelopment tenants’ rights and protections.
• Knowledge of HUD Resident Advisory Council guidelines and regulations, resident leadership development.
• Principles, practices, methods, and techniques of public/community engagement, media relations, and program management.
• Principles and practices of public administration and local, state, and federal government services, policies, and procedures.
• Best practices in government and community engagement practices, including cutting edge principles of interactive strategies and technologies and how to translate practices into innovative and effective solutions.
• Methods and techniques for building relationships and trust with people from diverse cultural backgrounds.

Ability to:

• Advance collaboration and break down barriers within an organization and among community members.
• Deal effectively with community and neighborhood organizations.
• Formulate and accomplish strategic community awareness and engagement goals and objectives.

Skills:

• Community meeting organization and facilitation
• Community outreach and engagement

Minimum Qualifications:

Graduation from an accredited college or university with a Degree in Communications, Public Relations, or a closely related field -AND- five (5) years’ experience in public outreach, economic development, or community engagement, including two (2) years of supervision -OR- any equivalent combination of education and experience.

Special Requirements:

Must possess a valid California Class "C" Driver's License.

HIRING INFORMATION

All job offers are contingent upon providing a successful completion of a pre‑employment evaluation, which includes: a post‑offer medical examination (includes drug and alcohol screening), criminal records check, employment history and education verification, and documentation of the right to work in the United States.

Candidates will start at step one of an eight (8) step salary range unless there are special exceptions in accordance with agency Personnel Rules.

DISABILITY ACCOMMODATION

Testing Accommodations: If you require an accommodation due to a physical, mental or learning disability, please call [phone] or email [e-mail] no less than 72 hours prior to testing date for special assistance. Special testing accommodations may be arranged if verification of the disability is provided by a physician, rehabilitation counselor, or other authority.

Candidates who require a reasonable accommodation in any portion of the selection process should state their need in writing when submitting an application.

NOTE: The provisions of this announcement do not constitute an expressed or implied contract and any provisions contained in this announcement may be modified or revoked without notice.

We are an Equal Opportunity/Affirmative Action Employer.

Pursuant to the Housing Authority of the City of Los Angeles' Conflict of Interest Policy, new and existing employees are required to refrain from participating in activities, employment or enterprises, which are in conflict with public interest and/or with his or her duties as an employee of the Authority. A copy of the Conflict of Interest Policy may be obtained by visiting our website at:
http://www.hacla.org/Portals/0/Attachments/Others/ConflictofInterestPolicy.pdf