Community Impact Manager

Housing Authority of the City of Los Angeles; Los Angeles (CA); On-site; USD 131,000 - 162,000; Full time

Job summary

Housing Authority of the City of Los Angeles seeks a dedicated outreach and community engagement professional to develop and manage programs that inform residents and stakeholders, promote HACLA's mission, and enhance access to services. The role collaborates with internal and external partners, conducts research and surveys, supervises staff, and may oversee grant-funded initiatives within the department.

The position requires a degree in Communications or related field and at least five years'

Qualifications

• Minimum of a college degree in Communications, Public Relations, or a closely related field.
• Five years’ experience in public outreach, economic development, or community engagement, including two years of supervision.
• Must possess a valid California Class C Driver's License.

Responsibilities

• Develops and manages a community engagement program informing residents and stakeholders of local issues and HACLA activities.
• Collaborates with internal and external partners/contractors on outreach and engagement initiatives.
• Promotes HACLA’s mission by partnering with community leaders, businesses, and neighborhood associations.
• Conducts research including public opinion surveys and market trend analysis to inform public information strategies.
• Oversees administration, planning, execution, and evaluation of grant-funded programs within the department.

Skills

Community meeting organization

Community outreach and engagement

Education

Bachelor's degree in Communications or related field

Job description

Special Note:

The posted salary is an estimate of the potential annual pay. Final offer will be dependent on qualifications and experience.

Anticipated Hiring Pay Scale:

Candidates can expect to be hired within the 8-step salary range of $130,748.80 - $161,657.60.

***POSITION OPEN UNTIL FILLED***

Characteristics of the Class:

• Develops and manages a community engagement program that informs residents and stakeholders of local issues and activities; project a positive public image of the agency, promote community involvement and awareness of HACLA activities, and improve community access to HACLA services.
• Collaborates and closely works with internal and external partners and contractors on the planning, developing, and operationalizing of the work efforts designated as outreach and community engagement.
• Works in partnership with community leaders, businesses, and neighborhood associations to promote and align HACLA’s mission.
• Conducts research and comparative studies including public opinion surveys, market trend analysis, research analysis, and evaluations, and/or monitor vendors for this purpose, to aid in the preparation, implementation, and assessment of public information strategies and tactics.
• Serves as a primary point of contact for community members, including both business and neighborhood leaders.
• Supervises and coordinates the work of support staff in assigned functions.
• As assigned, oversees the administration, planning, execution, and evaluation of grant funded programs within the department.
• Promote the community and department organization to others to sustain and strengthen the sense of community identity.
• Identifies emerging methods, technologies, and trends related to open communication, community engagement, and public input.
• Attends and participates in community outreach events and meetings on behalf of the department.
• Performs other related duties as directed or required.

Knowledge, Abilities, and Skills

Knowledge of:

• Working knowledge of HUD funded housing programs, including Project Based Vouchers (PBV), Rental Assistance Demonstration (RAD), Choice Neighborhoods initiative (CNI), Low Income Housing Tax Credits, extensive knowledge of public housing redevelopment tenants’ rights and protections.
• Knowledge of HUD Resident Advisory Council guidelines and regulations, resident leadership development.
• Principles, practices, methods, and techniques of public/community engagement, media relations, and program management.
• Principles and practices of public administration and local, state, and federal government services, policies, and procedures.
• Best practices in government and community engagement practices, including cutting edge principles of interactive strategies and technologies and how to translate practices into innovative and effective solutions.
• Methods and techniques for building relationships and trust with people from diverse cultural backgrounds.

Ability to:

• Advance collaboration and break down barriers within an organization and among community members.
• Deal effectively with community and neighborhood organizations.
• Formulate and accomplish strategic community awareness and engagement goals and objectives.

Skills:

• Community meeting organization and facilitation
• Community outreach and engagement

Minimum Qualifications:

Graduation from an accredited college or university with a Degree in Communications, Public Relations, or a closely related field -AND- five (5) years’ experience in public outreach, economic development, or community engagement, including two (2) years of supervision -OR- any equivalent combination of education and experience.

Special Requirements:

Must possess a valid California Class "C" Driver's License.

All job offers are contingent upon providing a successful completion of a pre-employment evaluation, which includes: a post-offer medical examination (includes drug and alcohol screening), criminal records check, employment history and education verification, and documentation of the right to work in the United States.

Candidates will start at step one (1) of an eight (8) step salary range unless there are special exceptions in accordance with agency Personnel Rules.

NOTE: The provisions of this announcement do not constitute an expressed or implied contract and any provisions contained in this announcement may be modified or revoked without notice.

We are an Equal Opportunity/Affirmative Action Employer.

Pursuant to the Housing Authority of the City of Los Angeles' Conflict of Interest Policy, new and existing employees are required to refrain from participating in activities, employment or enterprises, which are in conflict with public interest and/or with his or her duties as an employee of the Authority. A copy of the Conflict of Interest Policy may be obtained by visiting our website at:

http://www.hacla.org/Portals/0/Attachments/Others/ConflictofInterestPolicy.pdf