Resident Opportunity and Self-Sufficiency (ROSS) Coordinator

Housing-Authority-City-of-Los-Angele; Los Angeles (CA); On-site; USD 25,000 - 36,000; Full time

Job summary

Housing Authority of the City of Los Angeles is hiring a ROSS Coordinator to work with community providers, assess needs, and coordinate services for at-risk residents under the ROSS program. The role involves case management, collaboration with staff, and ensuring HUD reporting requirements are met.

The position is funded for a limited term of three years, with a hiring rate of $22.00 per hour. It remains open until filled and requires a California driver’s license and relevant social services

Qualifications

• Associate’s degree in Social Services or related field with two years of experience in community or social services delivery.
• Knowledge of local, state, and federal public benefits for eligible residents.
• Familiarity with housing authorities, HUD reporting, and service coordination.

Responsibilities

• Coordinate with community service providers to tailor services for residents.
• Interview and assess at-risk residents to identify needs and connect with resources.
• Develop case action plans to assist individuals and families in improving social functioning.
• Maintain regular contact with residents and collaborate with facility staff.
• Document resident progress and prepare activity reports for HUD compliance.
• Assist with scheduling events such as workshops and trainings.

Skills

Public benefits knowledge

Office procedures

Housing Authority knowledge

Research techniques

Communication skills

Education

Associate’s degree in Social Services

Job description

Anticipated Hiring Pay Rate: Candidates can expect to be hired at an hourly rate of pay of $22.00. The hourly rate of pay will remain in place throughout the ROSS Grant 3-year term period.

***Position is open until filled***

NATURE OF WORK:

Under general direction, the ROSS Coordinator works with community service providers to tailor services to the needs of eligible residents such as at-risk youth or hard to employ adults, establishes a system to monitor and evaluate service delivery and outcomes, and coordinates with other independent living programs.

SPECIAL NOTE:

The Resident Opportunity and Self-Sufficiency (ROSS) Coordinator is a single incumbent, limited term temporary three-year assignment fully funded by the ROSS-SC grant award. Currently, it is expected that the ROSS-SC grant will fund through the end of May 2029. The position is subject to funding availability and not eligible for any yearly Cost of Living Adjustments during grant period.

TYPICAL DUTIES:

• Research, develop, and maintain a network of service providers, local community resources, or other supportive services for youth and adults to serve as a liaison between the Authority and outside agencies;
• Interview and assess persons who are at-risk and evaluate needs to identify solutions or connect with resources;
• Implement case action plans to provide human services for eligible residents individually, as a family, or in other small groups, and aid eligible resident(s)/tenant(s) in mobilizing their inner capabilities and external resources to improve social functioning;
• Establish regular contact and maintain effective communication with eligible residents/tenants;
• Collaborate with facility management staff;
• Complete assessments, document all resident/tenant participants’ situation and progress, prepare activity reports, and various documents as required by the US Department of Housing and Urban Development (HUD);
• Assists with coordination of onsite events for residents/tenants as appropriate, including workshops, trainings, or other educational events;
• Establish and maintain visibility within the community through professional networking, advocacy groups, etc.
• Attend and actively participate in required Resident Service Coordinator training programs and conferences.

KNOWLEDGE, SKILLS & ABILITIES:

Knowledge of:

• Local, state, and federal public benefits available to eligible low-income families, including youth, senior citizens, and/or people with disabilities
• Procedures, practices and methods of office functions;
• Housing Authority organization, operation, policies and procedures;
• Research techniques and technical aspects of area of specialty.

Ability to:

• Work with multiple service providers to organize, strategize, and coordinate service delivery;
• Make prompt and accurate recommendations;
• Use sound judgment in the performance of duties;
• Deal tactfully and effectively with residents, employees, outside agencies and the public;
• Meet schedules and timeliness;
• Establish and maintain effective working relationships with others;
• Apply and explain established policies, procedures and regulations and recommend an effective course of action;
• Communicate clearly and concisely, both orally and in writing.

MINIMUM QUALIFICATIONS:

Associate’s degree in Social Services, Human Services, Public Administration, Psychology, Sociology or related field, -AND- two (2) years of experience in community or social services delivery providing assistance to a vulnerable population or a related field -OR- an equivalent combination of education, training, and experience.

The ideal candidate would have demonstrated working knowledge, training and experience of local services for the at-risk youth or hard to employ adults; the ability to communicate fluently in more than one language is a plus.

SPECIAL REQUIREMENT

Must possess a valid California driver’s license.

APPLICATION PROCESS

Applications will be reviewed for relevant experience, education, and/or training. Applications must be detailed and complete for proper evaluation. Resumes may be included but may not be submitted in lieu of application content. Only the most-qualified applicants will be considered and may be invited to the interview and selection process.

SELECTION PROCEDURE

Applications will be reviewed for relevant experience, education and training. The application must be detailed and complete for proper evaluation.

HIRING INFORMATION

All job offers are contingent upon successful completion of a pre-employment evaluation, which includes: a post-offer medical examination (includes drug and alcohol screening), criminal records check, employment history and education verification, and documentation of the right to work in the United States.

DISABILITY ACCOMMODATION

Testing Accommodations: If you require an accommodation due to a physical, mental or learning disability, please call [phone] or email [e-mail] no less than 72 hours prior to testing date for special assistance. Special testing accommodations may be arranged if verification of the disability is provided by a physician, rehabilitation counselor, or other authority.

Candidates who require a reasonable accommodation in any portion of the selection process should state their need in writing when submitting an application.

We are an Equal Opportunity/Affirmative Action Employer.

Candidates who require a reasonable accommodation in any portion of the selection process should state their need in writing when submitting an application.

NOTE:The provisions of this announcement do not constitute an expressed or implied contract and any provisions contained in this announcement may be modified or revoked without notice.

Pursuant to the Housing Authority of the City of Los Angeles' Conflict of Interest Policy, new and existing employees are required to refrain from participating in activities, employment or enterprises, which are in conflict with public interest and/or with his or her duties as an employee of the Authority. A copy of the Conflict of Interest Policy may be obtained by visiting our website at: http://www.hacla.org/Portals/0/Attachments/Others/ConflictofInterestPolicy.pdf Please call the NEOGOV Toll-Free Applicant Support telephone line [phone] if you forget your password, have application login problems or get an error message during the application process