Community Housing Manager – Leasing & Resident Services

Pioneer Human Services; Seattle (WA); On-site; USD 33,000 - 41,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Flexible Spending Account

Retirement Plan

Job summary

Pioneer Human Services is seeking an Apartment Manager in Seattle to oversee housing operations, safety, and resident services. You will manage leasing, move-ins/outs, financials, and daily site maintenance while ensuring compliance with laws and agency policies.

You will lead front-line staff, coordinate with facilities and vendors, and support program outcomes in a mission-driven nonprofit environment.

Qualifications

• HS Diploma or equivalent required.
• At least 1 year of property management experience.
• Experience performing administrative duties.
• Current CPR/First Aid certification or within two months of hire.
• Exceptional verbal and written communication skills.
• Ability to solve problems independently.

Responsibilities

• Market and lease: advertise vacancies, schedule showings, review applications, maintain leasing files, complete lease agreements, enforce lease provisions.
• Resident relations: respond to inquiries, handle complaints, coordinate with facilities, manage rent collection and move-in/out procedures.
• Maintain physical asset: schedule maintenance, inspect units, coordinate with vendors, conduct monthly inspections.
• Financial reporting: process payments, maintain records, assist with budgeting and invoicing.
• Administration: maintain property files, handle emergencies, document incidents, support program management.
• Supervisory: ensure OSHA compliance and adherence to state landlord/tenant laws.

Skills

Verbal and written communication

Problem solving

Customer service

Team collaboration

Education

HS Diploma or equivalent

1+ year property management experience

Administrative duties experience

Tools

Property management software

Job description

Pioneer Human Services is seeking an Apartment Manager in Seattle to oversee housing operations, safety, and resident services. You will manage leasing, move-ins/outs, financials, and daily site maintenance while ensuring compliance with laws and agency policies.

You will lead front-line staff, coordinate with facilities and vendors, and support program outcomes in a mission-driven nonprofit environment.