Community Housing Assistant Manager

Eden Housing, Inc.; Martinez (CA); On-site; USD 42,000 - 49,000; Full time

Job summary

Eden Housing, Inc. is seeking an Assistant Manager to assist the Community Manager in overseeing day-to-day operations of housing projects aimed at providing affordable housing for low-income families, seniors, and eligible residents.

The role involves managing maintenance, resident move-ins/outs, rent collection, and compliance with HUD/CHFA/RHCP/TCAC regulations. Responsibilities include filing work orders, maintaining resident records, processing applications, and ensuring a clean,

Qualifications

• 6 months clerical/office experience or other related experience and/or training.

Responsibilities

• Orders office supplies.
• Schedules maintenance repairs, generates and files completed work orders and follows-up.
• Assists in resident move-in/out procedures and unit inspections.
• Maintains wait list and processes applications in conformance with compliance regulations and EHMI policies; explains entire move in procedures.
• Collects rent and accounts for monies collected; performs daily bank deposits, as needed.
• Answers telephone and handle office interactions in a friendly, courteous and sincere manner.
• Sorts and distributes inner office mail.
• Prepares recertifications of residents by interviewing residents, obtaining appropriate documentation and completing worksheets.
• Submits worksheets to manager or Property Supervisor for approval.
• Compiles and maintains accurate written records of residents (e.g., Emergency Information, Incident Reports, etc.). Maintains resident files in a neat and orderly manner according to EHMI standard policies.
• Refers applicants to alternative housing if all available units are occupied or if the Wait List is closed.
• Ensures consistent application of project rules and regulations.
• Ensures consistent application of Program (HUD, CHFA, RHCP, TCAC, etc.) rules and regulations.
• Prepares Project Status Reports (PSR’s).
• Maintains a clean and well-organized office.
• Maintains a businesslike and professional appearance.
• Promotes harmonious relations among residents, housing personnel and persons of the community.
• Demonstrates enthusiasm and stamina for housing project and position. Represents project in business related matters to the residents and to the community at large.
• Maintains congenial relationships with all residents and resident service coordinator/agencies, is understanding of and sensitive to cultural background, economic status, those with special needs, and adheres to Equal Employment and Equal Housing Opportunity requirements.
• Exercises common sense, good judgement, consistency, and self-control in day-to-day contact with residents and in other business-related matters.
• Demonstrates company loyalty and integrity in all financial matters, in reports to supervisors and other management personnel, in relationships with residents and co-workers.
• Actively participate in our culture of inclusivity.

Job description

Eden Housing, Inc. is seeking an Assistant Manager to assist the Community Manager in overseeing day-to-day operations of housing projects aimed at providing affordable housing for low-income families, seniors, and eligible residents.

The role involves managing maintenance, resident move-ins/outs, rent collection, and compliance with HUD/CHFA/RHCP/TCAC regulations. Responsibilities include filing work orders, maintaining resident records, processing applications, and ensuring a clean,