Community Host & Meeting Concierge

Opensity Solutions; Baltimore, Northern (MD, KY); Hybrid; USD 25,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid Time Off (PTO)

Job summary

Opensity Solutions in Baltimore, MD is seeking a Community Ambassador/Meeting Coordinator to create a warm, inclusive environment for visitors and residents while coordinating meetings and events. The role blends front desk duties with technical support for virtual meetings and onsite event logistics.

Qualified candidates will have at least a high school diploma, 1 year of experience, and proficiency in Microsoft Office.

Qualifications

• High school diploma or equivalent; college degree preferred.
• Minimum 1 year of experience in a related role.
• Ability to understand client inquiries and provide effective responses.
• Experience using Microsoft Office products.
• Deliver added value to clients.
• Team player with a positive attitude who can motivate peers and build relationships.
• Maintain confidentiality and security of client information.
• Pleasant and cheerful disposition at all times.

Responsibilities

• Greet visitors, extend courteous assistance, and provide information about amenities and services.
• Manage front desk operations, answer calls, route or take messages, and handle mail and packages.
• Schedule and coordinate meetings and events with various teams.
• Provide technical support for virtual meetings and resolve issues quickly.
• Coordinate onsite events, including venue setup, catering, and logistics.
• Communicate with departments to share updates and gather feedback.
• Participate in training, including Cornerstone platform usage.

Skills

Customer service

Microsoft Office

Communication

Team player

Confidentiality

Detail oriented

Multitask

Technical aptitude

Adaptability

Education

High school diploma or equivalent

College degree preferred

Tools

Microsoft Office

Job description

Opensity Solutions in Baltimore, MD is seeking a Community Ambassador/Meeting Coordinator to create a warm, inclusive environment for visitors and residents while coordinating meetings and events. The role blends front desk duties with technical support for virtual meetings and onsite event logistics.

Qualified candidates will have at least a high school diploma, 1 year of experience, and proficiency in Microsoft Office.