Community Host & Customer Experience Lead

Regus; Bothell (WA); On-site; USD 45,000 - 52,000; Full time

Benefits offered by this job

Work-life balance

Paid time off

Company holidays

401K match

Health care options

Quarterly bonus

Job summary

IWG in Bothell is seeking a Community Associate to help create and maintain a welcoming center, assist customers with inquiries, manage bookings, and ensure smooth day-to-day operations.

You will coordinate events, handle AV setups, process invoices, and support the City Manager in networking activities. The role emphasizes strong communication and multitasking, with MS Office proficiency and eligibility to work in the United States.

Qualifications

• 1+ years of customer service experience.
• Strong communication and relationship-building skills.
• Proficient with MS Office and basic IT equipment.
• Legally eligible to work in the United States and at least 18 years old.

Responsibilities

• Help customers with inquiries and service requests throughout the day.
• Coordinate center operations, handle AV setups, and assist with meetings.
• Manage bookings, process invoices, and support events by the City Manager.

Skills

Customer service

Communication

Multitasking

Problem-solving

Tools

MS Office

Job description

IWG in Bothell is seeking a Community Associate to help create and maintain a welcoming center, assist customers with inquiries, manage bookings, and ensure smooth day-to-day operations.

You will coordinate events, handle AV setups, process invoices, and support the City Manager in networking activities. The role emphasizes strong communication and multitasking, with MS Office proficiency and eligibility to work in the United States.