Community Health Representative

Chapa-De Indian Health; Auburn (CA); Hybrid; USD 38,000 - 39,000; Full time

Benefits offered by this job

Health insurance (employer-paid)

PTO 17 days + holidays

Retirement with 6% match

Collaborative team environment

Job summary

Chapa-De Indian Health is seeking a Community Health Representative to connect patients and families with care, education and resources in our care coordination team. You will build trusted relationships and help patients navigate the health care system, coordinating services and referrals.

The role is hourly, with a schedule of Mon-Fri 8:00 AM–5:00 PM, and some flexibility to work at the Rocklin clinic 1–2 days weekly and extended hours as needed.

Qualifications

• High school diploma or GED required.
• Excellent verbal, written, and interpersonal communication with strong confidentiality.
• Proficiency with Electronic Health Record data entry and MS Office apps.
• Experience with Native American populations and cultural sensitivity.

Responsibilities

• Build trusting relationships with patients and families; provide outreach, education, support, advocacy and care navigation.
• Help patients identify health and social needs and coordinate referrals.
• Assist in navigating healthcare systems, enrollments, transportation, and appointment reminders.
• Collaborate with clinicians, community agencies, and CHP departments for coordinated, culturally appropriate care.

Skills

Verbal & written communication

Data entry accuracy

Confidentiality

Interpersonal skills

Native American cultural sensitivity

Independent work

Driver's license & insurance

Education

High school diploma or GED

Tools

Electronic Health Record system

Microsoft Word

Microsoft Excel

Microsoft Teams

Job description

Job Description

Help Our Community See Their Best and Live Their Best!

Join Chapa-De's Care Coordination team as a Community Health Representative, where you'll help connect patients and families with the care, education, resources, and support they need. You'll build trusted relationships within the community, help patients navigate the health care system, coordinate services and referrals, and serve as an important link between patients, families, community partners, and health care providers.

Hourly Pay: $27.35-$28.35

Schedule: Monday- Friday 8:00 AM - 5:00 PM - Flexibility to work at our Rocklin clinic 1-2 days per week and extended-hour shifts as needed.

Exceptional Benefits

• Employer-paid health insurance (medical, dental & vision): 100% employee coverage and 80% dependent coverage
• 17 days of PTO, 11 paid holidays, and 8+ paid sick days (1 hour earned for every 30 hours worked)
• Retirement plan with a 6% employer match
• Work alongside a collaborative team dedicated to providing person-centered care to our community.

What You'll Do

• Build trusting relationships with patients and families while providing outreach, education, support, advocacy, and care navigation.
• Help patients identify health and social service needs, connect with community resources, and coordinate in-house and outside referrals.
• Support patients in understanding and navigating the health care system, including medical and dental insurance enrollment, transportation resources, appointment reminders, and follow-up.
• Collaborate with health care providers, clinical teams, community agencies, and other Chapa-De departments to support coordinated, culturally appropriate care.

Required Experience

• High school diploma, GED, or equivalent.
• Excellent verbal, written, and interpersonal communication skills with the ability to maintain a high level of confidentiality.
• Proficiency with accurate data entry in an Electronic Health Record system and Microsoft Office applications, including Word, Excel, and Teams.
• Experience working with Native American populations, along with sensitivity to and familiarity with Native American cultures and customs.
• Ability to establish and maintain effective working relationships, coordinate activities across teams and community organizations, and work independently in a flexible, self-directed manner.
• Current and in-good-standing driver's license, vehicle insurance, and DMV printout.

What You'll Bring

About Us: Chapa-De is a non-profit community outpatient health center with a mission to advance the health and well-being of American Indians and low income individuals living in our communities by providing convenient access to high quality, compassionate care. Clinics located in Auburn, CA and Grass Valley, CA.

Chapa-De recognizes that our strength lies in our people. We are committed to the principles of equal employment and complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is the intent of Chapa-De to maintain a work environment free of harassment, discrimination, or retaliation. We are dedicated to the fulfillment of this policy in regard to all aspects of employment, including but not limited to recruiting, hiring, placement transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment. Chapa-De provides reasonable accommodation to enable qualified individuals with disabilities to perform the essential functions. Please tell us if you require a reasonable accommodation. We comply with California Department of Public Health Requirements. This may include, but limited to, masking during flu season for employees who decline an annual flu vaccine. Preference in filling vacancies will be given to qualified Indian applicants in accordance with the Indian Preference Act (Title 25, U.S. Code, section 472 & 473).

Keyword: Community Health Representative, Community Health Worker, Care Coordination, Patient Navigation, Community Outreach