Dental Patient Services Representative

The Diabetes; Auburn (CA); On-site; USD 48,000 - 52,000; Full time

Benefits offered by this job

Employer-paid health insurance

PTO (paid time off)

Paid holidays

Retirement plan with employer match

Job summary

Chapa-De Indian Health is hiring a Dental Patient Services Representative to join our dental team in Auburn/Grass Valley, CA. You will help schedule appointments, address insurance questions, and support patient flow while ensuring compassionate, organized care.

This entry-level role requires a High School diploma or GED. The position is full-time with a consistent Mon-Fri schedule and competitive benefits, including employer-paid health insurance and paid time off.

Qualifications

• High school diploma or equivalent.
• Strong communication and customer service skills.
• Understanding of HIPAA and patient confidentiality requirements.
• Ability to work at both the Auburn and Grass Valley clinics.

Responsibilities

• Welcome patients, answer calls, schedule appointments, and support registration and check-out.
• Verify insurance eligibility, collect payments, and assist with patient financial information.
• Coordinate daily schedules, patient flow, referrals, waitlists, and front-office needs.
• Maintain accurate patient records and documentation while protecting confidentiality and following HIPAA requirements.

Skills

Communication skills

Customer service

HIPAA knowledge

Education

High School Diploma/GED

Job description

At Chapa-De Indian Health, we pride ourselves in promoting the health and well-being of our patients and employees through our values: Person-Centered, Build Trust, Embrace Changeand Pursue Quality.

Our employees are united in our mission and passion to serve the underserved in our communities.

We offer competitive salaries, healthy work life balance, loan repayment options, generous Paid Time Off and Paid Holidays, employer-paid insurance plans and additional supplemental benefits.

Native communities are at the heart of who we are. In alignment with our mission and values, we give preference to qualified American Indian and Alaska Native applicants when filling positions in accordance with the Indian Preference Act (Title 25, U.S. Code, section 472 & 473). This honors our deeply rooted commitment to supporting Native people while ensuring that all candidates meet the requirements of the role.

• Job Level : Entry Level (less than 2 years)
• Level of Education : High School/GED
• Job Type : Full-Time/Regular
• Date Updated : 08/13/2026
• Years of Experience : Any
• Starting Date : Invalid Date
• Salary : $23 USD per hour - $25 USD per hour

Job Description

Join Chapa-De’s Dental team as a Dental Patient Services Representative, where you’ll be an important part of creating a welcoming and supportive experience for our patients. From scheduling appointments and assisting with insurance questions to coordinating patient flow and supporting our dental team, you’ll help ensure patients receive compassionate, organized, and efficient care.

Hourly Pay: $23.00-$25.00

Schedule: Monday- Friday 8:45 AM - 4:45PM

Exceptional Benefits:

• Employer-paid health insurance (medical, dental & vision): 100% employee coverage and 80% dependent coverage
• 17 days of PTO, 11 paid holidays, and 8+ paid sick days (1 hour earned for every 30 hours worked)
• Retirement plan with a 6% employer match
• Work alongside a collaborative team dedicated to providing person-centered care to our community.

What You'll Do:

• Welcome patients, answer calls, schedule appointments, and support registration and check-out.
• Verify insurance eligibility, collect payments, and assist with patient financial information.
• Coordinate daily schedules, patient flow, referrals, waitlists, and front-office needs.
• Maintain accurate patient records and documentation while protecting confidentiality and following HIPAA requirements.

Experience and Skills

What You'll Bring:

• High school diploma, GED, or equivalent.
• Strong communication and customer service skills, with the ability to work effectively in a fast-paced environment.
• Understanding of HIPAA and patient confidentiality requirements.
• Ability to work at both the Auburn and Grass Valley clinics.

About Us: Chapa-De is a non-profit community outpatient health center with a mission to advance the health and well-being of American Indians and low income individuals living in our communities by providing convenient access to high quality, compassionate care. Clinics located in Auburn, CA and Grass Valley, CA.

Chapa-De recognizes that our strength lies in our people. We are committed to the principles of equal employment and complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is the intent of Chapa-De to maintain a work environment free of harassment, discrimination, or retaliation. We are dedicated to the fulfillment of this policy in regard to all aspects of employment, including but not limited to recruiting, hiring, placement transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment. Chapa-De provides reasonable accommodation to enable qualified individuals with disabilities to perform the essential functions. Please tell us if you require a reasonable accommodation. We comply with California Department of Public Health Requirements. This may include, but not limited to, masking during flu season for employees who decline an annual flu vaccine. Preference in filling vacancies will be given to qualified Indian applicants in accordance with the Indian Preference Act (Title 25, U.S. Code, section 472 & 473).