Community Health Navigator & Patient Advocate

Neighborhood-Family-Practice; Cleveland (OH); Sur place; USD 21 000 - 28 000; Plein temps

Résumé du poste

Neighborhood-Family-Practice is seeking a Community Health Worker to help patients navigate services and address social determinants of health. You will support care teams, conduct follow-ups, and assist with goal setting and referrals in the community.

You will document in the EMR within 2 business days of contact, maintain confidentiality, and collaborate with providers. Fluency in English and Spanish is strongly preferred, with Ohio CHW certification required.

Qualifications

• High School Diploma or equivalent required.
• Active CHW certification approved by the Ohio Board of Nursing.
• 1–2 years experience in community-based healthcare setting preferred.
• EMR experience preferred; EPIC EHR knowledge a plus.

Responsabilités

• Establish trusting relationships with patients and families and provide general support and encouragement.
• Provide ongoing follow-up, basic motivational interviewing.
• Follow up with patients via phone, home visits, and other settings where patients can be found.
• Help patients set personal health goals and attend appointments.
• Provide referrals for services to community agencies as appropriate.
• Help patients connect with transportation resources and provide appointment reminders.
• Record patient care management information in the EMR within 2 business days of contact.
• Manage assigned caseload of patients.
• Comply with HIPAA and confidentiality requirements at all times.

Connaissances

Organizational skills

Communication skills

Confidentiality

Independent worker

Motivational interviewing

Multilingual English/Spanish

Formation

High school diploma

CHW certification (Ohio)

Outils

EPIC EHR

Description du poste

Neighborhood-Family-Practice is seeking a Community Health Worker to help patients navigate services and address social determinants of health. You will support care teams, conduct follow-ups, and assist with goal setting and referrals in the community.

You will document in the EMR within 2 business days of contact, maintain confidentiality, and collaborate with providers. Fluency in English and Spanish is strongly preferred, with Ohio CHW certification required.