Community Health Navigator — Empower Patients & Connect Resources

Neighborhood Family Practice

Cleveland (OH)

In loco

USD 26.000 - 33.000

Tempo pieno

14 giorni+

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Descrizione del lavoro

Neighborhood Family Practice is seeking a Community Health Worker in Cleveland, OH to assist patients and families in navigating community services and adopting healthy behaviors. You will support care teams, address social determinants of health, and provide social support and outreach.

The role requires a High School Diploma or equivalent and an Ohio CHW certification, with 1–2 years in community healthcare preferred.

Competenze

High School Diploma or equivalent required.
Active Community Health Worker Certification approved by the Ohio Board of Nursing.
1 to 2 years' experience in Community based healthcare setting preferred.
Basic computer skills required; electronic medical records (EMR) experience preferred.
Previous experience with EPIC EHR system preferred and understanding the community served and community connectedness.
Good communication skills such as active listening and effective oral communication.
Ability to speak multiple languages proficiently, English and Spanish strongly preferred. Test may be required pre-hire.
Ability and willingness to provide emotional support, encouragement, and motivation to patients.
Ability to communicate effectively with all internal and external customers.

Mansioni

Establish trusting relationships with patients and their families while providing general support and encouragement.
Provide ongoing follow-up, basic motivational interviewing.
Follow up with patients via phone calls, home visits, and or to other settings where patients can be found.
Help patients set personal health-related goals and attend appointments.
Provide referrals for services to community agencies as appropriate.
Help patients connect with transportation resources and provide appointment reminders.
Effectively communicate NFP’s mission and working closely with medical providers.
Record patient care management information in the EMR and other software within 2 business days of patient contact.
Manage assigned caseload of patients.
Comply with and understand all HIPAA and confidentiality requirements at all times.