Community Health Navigator & Care Coordinator

The Wright Center; Scranton (Lackawanna County); Hybrid; USD 40,000 - 52,000; Full time

Job summary

The Wright Center is seeking a Community Health Worker to work closely with medical providers and social services to coordinate care for patients. The role includes outreach, home visits, health screenings, and education to connect patients with community resources.

Responsibilities include documenting encounters in the EMR, developing care plans, and helping patients navigate insurance and social services.

Qualifications

• High school diploma or GED; at least 3 years of experience directly related to the duties and responsibilities specified.
• Current BLS certification
• Completed degree(s) from an accredited institution preferred
• Complete AHEC training for CHW certification within one year of employment
• Must obtain CCHW PA certificate within 15 months from date of hire
• Bilingual highly desired

Responsibilities

• Understand the FQHC, PCMH, NCQA, and ACO context and act accordingly.
• Assist patients in homes, community, or health center settings.
• Educate patients on program purposes and impact on wellbeing.
• Develop health and social management plans with patients and goals.
• Document encounters in EMR and maintain patient files.
• Educate on ED usage and self-care for chronic conditions.
• Motivate and engage patients in their health.
• Coordinate services and communicate between providers and patients.

Skills

Bilingual

Interpersonal skills

Communication

Organization

Analytical thinking

Education

High school diploma or GED

Tools

EOS model

Job description

The Wright Center is seeking a Community Health Worker to work closely with medical providers and social services to coordinate care for patients. The role includes outreach, home visits, health screenings, and education to connect patients with community resources.

Responsibilities include documenting encounters in the EMR, developing care plans, and helping patients navigate insurance and social services.