Healthcare Social Worker & Care Navigator

The Wright Center for Graduate Medical Education; Jermyn (Lackawanna County); On-site; USD 65,000 - 85,000; Full time

Job summary

The Wright Center for Graduate Medical Education is seeking a Medical Social Worker/Licensed Professional Counselor to help patients navigate social, emotional, and practical barriers affecting health in an FQHC setting.

You will conduct psychosocial assessments, provide counseling, coordinate referrals, and advocate for access to services, while collaborating with a broad healthcare team to develop patient-centered care plans.

Qualifications

• Master’s degree in Social Work or Counseling is required.
• Licensed Clinical Social Worker (LCSW) or Licensed Professional Counselor (LPC) is required.
• Must possess valid PA driver’s license.
• Current BLS Certification or willing to obtain upon hire.
• 5 years of experience as LCSW or LPC in healthcare, community health, behavioral health, case management, or a related field preferred.
• Knowledge of community resources, public assistance programs, and social service systems.
• Ability to work effectively with individuals from diverse cultural, socioeconomic, and educational backgrounds.

Responsibilities

• Conduct psychosocial assessments to identify patient needs, strengths, and barriers to care.
• Provide supportive counseling, short‑term counseling, crisis intervention, and emotional support to patients and families.
• Assist patients with accessing community resources related to housing assistance, food insecurity, transportation services, insurance coverage, financial assistance, employment, behavioral health treatment, substance use treatment, and other social services.
• Facilitate and coordinate referrals to internal and external providers, community agencies, and specialty programs.
• Collaborate with primary care providers, behavioral health clinicians, dental and specialty providers, care managers, and other healthcare team members.
• Support care transitions, including hospital discharge planning, follow‑up coordination, and appointment scheduling.
• Advocate for patients and families to ensure access to appropriate services, resources, and benefits.
• Assist with screenings and interventions related to social determinants of health.
• Stay informed of available community resources and develop collaborative relationships with local service providers.
• Participate in interdisciplinary team meetings, case reviews, care coordination activities, and quality improvement initiatives.

Skills

Crisis intervention

Counseling skills

Interdisciplinary collaboration

Education

Master's degree in Social Work or Counseling

Tools

EOS People Analyzer Tool

Job description

The Wright Center for Graduate Medical Education is seeking a Medical Social Worker/Licensed Professional Counselor to help patients navigate social, emotional, and practical barriers affecting health in an FQHC setting.

You will conduct psychosocial assessments, provide counseling, coordinate referrals, and advocate for access to services, while collaborating with a broad healthcare team to develop patient-centered care plans.