Community Gate Access Concierge

CCMC; Willis (TX); On-site; USD 19,286,000 - 30,307,000; Full time

Benefits offered by this job

Medical, dental, vision

Wellness program

Company 401k matching

Paid time off

Parental leave

Training and education assistance

Employee Assistance Program

Disability and life insurance

Job summary

CCMC is seeking Gate Hosts to greet residents and guests, verify access, and maintain security at our community. You will be on the front lines, offering warm, professional service and assisting with access control.

This role requires attention to detail, reliability, and the ability to communicate effectively with a diverse group of people. Flexibility to work non-traditional hours and a clean driving record may be required.

Qualifications

• Minimum of six months experience in a customer service environment.
• Flexible to work non-traditional hours including early mornings and evenings.
• Strong interpersonal and communication skills.

Responsibilities

• Assist residents, guests, and contractors with community access.
• Maintain accurate guest lists and update as needed.
• Identify community resource providers (utility/delivery services) and grant access.
• Verify construction admittance guidelines and entry codes.
• Log vehicles entering the premises.
• Provide directions and superior customer service at all times.
• Complete documentation and perform administrative tasks as needed.

Skills

Customer service

Interpersonal skills

Flexibility

Problem solving

Tools

Microsoft Office

Job description

CCMC is seeking Gate Hosts to greet residents and guests, verify access, and maintain security at our community. You will be on the front lines, offering warm, professional service and assisting with access control.

This role requires attention to detail, reliability, and the ability to communicate effectively with a diverse group of people. Flexibility to work non-traditional hours and a clean driving record may be required.