Community Front Desk Receptionist — Multi-location

OneOncology, LLC; Charleston (SC); On-site; USD 30,000 - 42,000; Full time

Job summary

Lowcountry Oncology Associates is seeking a friendly front desk receptionist to join our patient-centered team in Charleston. You will greet visitors, register patients, manage calls, and support front desk workflows across our West Ashley clinic and satellite locations.

The role requires excellent telephone etiquette, a high school diploma, and at least one year of customer service experience in healthcare or a related setting.

Qualifications

• High school diploma required.
• Minimum of one year’s experience in customer service setting, preferably receptionist experience in healthcare setting and experience with office equipment.
• Customer-service oriented Excellent telephone etiquette.
• Ability to interact effectively and in a supportive manner with persons of all backgrounds.
• Knowledge of patient billing procedures.

Responsibilities

• Answers telephones, screens callers, relays messages, and greets visitors.
• Promote accuracy and efficiency in front desk procedures and paperwork.
• To register patients according to LOA protocols.
• To schedule follow up appointments and treatment appointments.
• Assists with training of front desk staff.

Skills

Customer service

Telephone etiquette

Communication

Education

High school diploma

Job description

Lowcountry Oncology Associates is seeking a friendly front desk receptionist to join our patient-centered team in Charleston. You will greet visitors, register patients, manage calls, and support front desk workflows across our West Ashley clinic and satellite locations.

The role requires excellent telephone etiquette, a high school diploma, and at least one year of customer service experience in healthcare or a related setting.