Front Desk Associate - Multisite Oncology

OneOncology; Charleston (SC); On-site; USD 22,000 - 26,000; Full time

Job summary

Lowcountry Oncology Associates in West Ashley (Charleston, SC) is seeking a Front Desk Receptionist to greet patients, manage check-in, and coordinate with clinical staff.

You will answer phones, verify patient information, schedule appointments, and ensure HIPAA compliance while delivering compassionate service in a community-focused setting.

Occasional travel to Summerville, North Charleston, and Mt. Pleasant clinics may be required.

Qualifications

• High school diploma required.
• Minimum of one year’s experience in customer service, preferably receptionist experience in healthcare.
• Customer-service oriented.
• Excellent telephone etiquette.
• Knowledge of patient billing procedures.

Responsibilities

• Answers telephones, screens callers, relays messages, and greets visitors.
• Greet patients and register them according to LOA protocols.
• Explain clinic policy to patients while receiving and delivering messages.
• Assist patients with completing forms and essential information.
• Handle and manage the flow of information from doctors’ offices and health care establishments.
• Maintain privacy and confidentiality of patients at all times.
• Schedule follow-up and treatment appointments.
• Travel to satellite locations and float to other clinics as needed.
• Assist with training front desk staff.

Skills

Customer service

Telephone etiquette

Interpersonal communication

Attention to detail

Education

High school diploma

Tools

Office equipment

Job description

Lowcountry Oncology Associates in West Ashley (Charleston, SC) is seeking a Front Desk Receptionist to greet patients, manage check-in, and coordinate with clinical staff.

You will answer phones, verify patient information, schedule appointments, and ensure HIPAA compliance while delivering compassionate service in a community-focused setting.

Occasional travel to Summerville, North Charleston, and Mt. Pleasant clinics may be required.