Community Front Desk Liaison

The John H. Boner Community Center Inc; Indianapolis (IN); On-site; USD 21,000 - 29,000; Part time

Job summary

John Boner Neighborhood Centers in Indianapolis, IN is seeking a Front Desk Receptionist to warmly welcome neighbors and connect them to programs. You will manage front-desk operations, assist with enrollment processes, and support staff with communication and coordination.

The role emphasizes a calm, organized presence, strong customer service, and teamwork while using Outlook, Teams, and SharePoint to share information across departments.

Qualifications

• Front desk experience or welcoming role preferred.
• Strong customer service orientation and ability to stay calm.
• Proactive, organized, and able to share information across teams.

Responsibilities

• Greet visitors and direct them to appropriate staff or resources.
• Answer phones, take messages, and route calls as needed.
• Assist visitors with enrollment processes for community programs.
• Maintain lobby and resource room in an organized, up-to-date state.
• Collaborate with program staff to share information and coordinate schedules.

Skills

Customer service

Communication

Empathy

Teamwork

Organizational skills

Problem solving

Microsoft Outlook

Microsoft Teams

SharePoint

Tools

Microsoft Outlook

Microsoft Teams

SharePoint

Job description

John Boner Neighborhood Centers in Indianapolis, IN is seeking a Front Desk Receptionist to warmly welcome neighbors and connect them to programs. You will manage front-desk operations, assist with enrollment processes, and support staff with communication and coordination.

The role emphasizes a calm, organized presence, strong customer service, and teamwork while using Outlook, Teams, and SharePoint to share information across departments.