Weekend Front Desk Concierge - Resident Care

Kids for the Future; Indianapolis (IN); On-site; USD 17,000 - 25,000; Full time

Job summary

Hooverwood is seeking a Receptionist to join the front desk in Indianapolis, IN. You will welcome Residents, families and visitors, answer phones, and perform clerical duties while upholding HIPAA and privacy standards.

The role requires flexible PRN availability, including days or evenings, with two weekends per month and a potential for additional shifts as needed. The front desk oversees sign-in, mail handling, and security procedures.

Responsibilities

• Maintaining the reception area in a friendly, clean, organized and professional manner.
• Greeting Residents, Residents’ families and friends, salespersons, and other visitors and directing each according to their needs.
• Answering all incoming telephone calls and making connections with proper persons. Taking messages or forwarding calls to voicemail for Department Heads and Supervisors.
• Referring calls requesting various information and determine the proper source.
• Provide clerical support for the facility by using the front desk computer to create Resident Admission Forms, business and thank you letters, and other requested documents or spreadsheets.
• Additional clerical support on a regular basis for the Business Office, Medical Records, Nursing Administration, Human Resources and any other clerical task as assigned by the Front Desk Coordinator.
• Photocopying, folding, cutting, sorting and laminating as needed/requested.

Job description

Hooverwood is seeking a Receptionist to join the front desk in Indianapolis, IN. You will welcome Residents, families and visitors, answer phones, and perform clerical duties while upholding HIPAA and privacy standards.

The role requires flexible PRN availability, including days or evenings, with two weekends per month and a potential for additional shifts as needed. The front desk oversees sign-in, mail handling, and security procedures.