Front Desk Career Coach Assistant

Diversified Services Network, Inc.; Indianapolis (IN); On-site; USD 23,000 - 25,000; Full time

Job summary

Diversified Services Network, Inc. is seeking an Assistant Career Coach to support Marion County-North in Indianapolis, IN on a long-term project. The role involves front desk coverage, customer greeting, and aiding busy teams with administrative tasks.

The ideal candidate has 3+ years of customer service experience, strong communications, and the ability to manage data entry accurately in a fast-paced environment. Local knowledge and bilingual skills are a plus.

Qualifications

• 3+ years of customer service experience
• Experience in high-volume work environment
• Strong organization and computer skills
• Accurate data entry and information handling
• Ability to follow instructions and meet deadlines
• Adaptable, fast learner, team oriented
• Familiar with local communities and needs
• Bilingual a plus

Responsibilities

• Assists with front desk coverage, greeting customers and directing to services
• Assists with phone coverage in designated areas
• Maintains accurate data entry to external and internal databases
• Provides administrative support to senior project management
• Maintains job seeker files in audit-ready state
• Maintains professional appearance

Skills

Customer service

Communication skills

High-volume environment

Data entry

Computer skills

Attention to detail

Team player

Bilingual a plus

Education

High School diploma/GED

Associate degree preferred

Job description

Diversified Services Network, Inc. is seeking an Assistant Career Coach to support Marion County-North in Indianapolis, IN on a long-term project. The role involves front desk coverage, customer greeting, and aiding busy teams with administrative tasks.

The ideal candidate has 3+ years of customer service experience, strong communications, and the ability to manage data entry accurately in a fast-paced environment. Local knowledge and bilingual skills are a plus.