Community-Focused SNAP Eligibility Specialist

State of South Carolina; Saluda (SC); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Health, Dental, Vision, Long Term Disº

15 days annual (vacation) leave

15 days sick leave

13 paid holidays

Paid Parental Leave

State Retirement Plan and Deferred COm

Tuition assistance (not guaranteed)

Other employee benefits listed by DSS

Job summary

The South Carolina Department of Social Services is seeking an ES Eligibility Specialist in Saluda County to help administer SNAP and related programs. The role focuses on assessing client eligibility, processing applications, and maintaining accurate case records while protecting sensitive information.

You'll conduct interviews, identify overpayments, participate in required trainings, and support the agency's mission to protect and stabilize lives of families and vulnerable individuals.

Qualifications

• High School Diploma or GED required; Bachelor's degree preferred or substituted by relevant experience.
• Experience handling SNAP/ERS documentation and benefits processes is a plus.

Responsibilities

• Provides SNAP eligibility services following laws, regulations and agency policies.
• Conducts 7–9 quality interviews per day via phone or in person for SNAP applications and renewals.
• Processes SNAP applications and recertifications and determines eligibility.
• Maintains case records in the agency system with confidential, timely documentation.
• Documents client work participation activities in the system and SCOSA as needed.
• Identifies and documents overpayments and prepares support for Fair Hearings.
• Participates in required trainings and staff meetings.
• Protects PII and safeguards agency networks and data.
• Performs Red Cross or emergency shelter duties as directed.
• Performs other related duties as requested.

Skills

Interviewing

Record keeping

PII / data security

Customer service

Education

High School Diploma or GED

Bachelor's Degree may be substituted for one year of relevant experience

Job description

The South Carolina Department of Social Services is seeking an ES Eligibility Specialist in Saluda County to help administer SNAP and related programs. The role focuses on assessing client eligibility, processing applications, and maintaining accurate case records while protecting sensitive information.

You'll conduct interviews, identify overpayments, participate in required trainings, and support the agency's mission to protect and stabilize lives of families and vulnerable individuals.