Remote SNAP/TANF Eligibility Specialist

State of South Carolina; York (SC); On-site; USD 36,000 - 47,000; Full time

Benefits offered by this job

Health, Dental, Vision, and Life

Paid time off: 15 days vacation

Holidays & Parental Leave

State retirement & 401(k) options

Job summary

South Carolina Department of Social Services is hiring an ES Eligibility Specialist in York County. You will administer SNAP, TANF, ESAP and SCCAP benefits, performing eligibility determinations and maintaining case records in a secure, confidential environment.

You will conduct 7–9 quality interviews daily, process applications/recertifications, protect PII, and participate in required trainings and meetings as part of the Economic Services Division.

Qualifications

• Experience with SNAP, TANF, ESAP and SCCAP programs preferred.
• Ability to conduct 7–9 quality interviews daily (phone/face-to-face).
• Maintains confidential records and documents client activities in the agency system.

Responsibilities

• Provides services per federal/state laws, regs, and agency policies.
• Conducts quality interviews for SNAP, SCCAP, ESAP, and TANF applications/recertifications.
• Processes eligibility determinations and authorizes benefits when applicable.
• Maintains case records in agency systems for auditing and confidentiality.
• Documents overpayments and prepares referrals for Fair Hearings as directed.
• Participates in required trainings and staff meetings.
• Safeguards PII and protects agency networks and data.

Skills

Interviewing

Eligibility decisions

Documentation

PII protection

Customer service

Education

High School Diploma

Associate Degree or higher

Tools

SCOSA system

Job description

South Carolina Department of Social Services is hiring an ES Eligibility Specialist in York County. You will administer SNAP, TANF, ESAP and SCCAP benefits, performing eligibility determinations and maintaining case records in a secure, confidential environment.

You will conduct 7–9 quality interviews daily, process applications/recertifications, protect PII, and participate in required trainings and meetings as part of the Economic Services Division.