Community-Focused Customer Solutions Advocate

C2 GPS- Brevard Flager Volusia; Bunnell (FL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health Insurance

Wellness Reimbursement

Paid Time Off

Paid Parental Leave

401K with Employer Match

Critical Illness/Accident

Dental

Vision

Life Insurance

Short and Long Term Disability

Pet Insurance

Identity Theft

Job summary

C2 Global Professional Services (C2 GPS) is seeking a Customer Solutions Representative to build relationships with customers and help access workforce services within Career Centers and through community referrals. This full-time role is located at Carver Talent Hub and offers a comprehensive benefits package.

Responsibilities include guiding job seekers, identifying opportunities, and advising on resume development, interviews, and attire, while collaborating with internal teams and external

Qualifications

• High school diploma or GED.
• Valid driver’s license and proof of insurance with good driving record.
• Six months of relevant experience preferred.
• Bilingual in English and Spanish strongly preferred.

Responsibilities

• Communicate with customers by telephone, virtually, or in-person to assess customer goals, provide information and assist job seekers transitioning to a new position.
• Review and identify job opportunities for customers and provide referrals to qualified candidates.
• Provide and advise customers on the local job market, employment services and resources, educational opportunities, and other available services to include resume development, application completion, interview techniques and proper dress attire.
• Develop constructive and cooperative working relationships with internal team members, the public and external partners.
• Actively seek ways to improve workforce services to meet labor market needs.
• Contributes to the Career Center performance goals, including customer service and following-up with workforce center customers.
• Performs other duties as assigned and fulfills responsibilities as required.

Skills

Customer service

Bilingual English/Spanish

Driver's license

Education

High school diploma or GED

Job description

C2 Global Professional Services (C2 GPS) is seeking a Customer Solutions Representative to build relationships with customers and help access workforce services within Career Centers and through community referrals. This full-time role is located at Carver Talent Hub and offers a comprehensive benefits package.

Responsibilities include guiding job seekers, identifying opportunities, and advising on resume development, interviews, and attire, while collaborating with internal teams and external