Community-Focused Banking Sales & Service Pro

First Citizens Bank; Ponte Vedra Beach (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

First Citizens Bank is seeking a Sales and Service Representative for our Florida branch. This role processes transactions, educates customers on bank capabilities, and supports sales by referring opportunities to the appropriate partners.

You will engage customers proactively to identify needs and deliver solutions. The successful candidate will showcase communication, customer service, sales, adaptability, teamwork and flexibility, while maintaining high service standards and building strong

Qualifications

• High School Diploma or GED and 6 months customer service experience.

Responsibilities

• Initiate conversations to uncover sales or referral opportunities and address customer needs.
• Comply with regulations, bank policies and delegated authorities to manage risk.
• Operate with efficiency, deliver quality service, and support branch team objectives.

Skills

Communication Skills - Interpersonal

Customer Service Skills

Sales Skills

Adaptability

Teamwork

Flexibility

Education

High School Diploma or GED

Job description

First Citizens Bank is seeking a Sales and Service Representative for our Florida branch. This role processes transactions, educates customers on bank capabilities, and supports sales by referring opportunities to the appropriate partners.

You will engage customers proactively to identify needs and deliver solutions. The successful candidate will showcase communication, customer service, sales, adaptability, teamwork and flexibility, while maintaining high service standards and building strong