Banking Service & Sales Associate

First Citizens Bank; Jacksonville (FL); On-site; USD 22,000 - 30,000; Full time

Job summary

First Citizens Bank is seeking a Sales and Service Representative in Jacksonville to handle transactions and customer inquiries while promoting bank products and services. You will identify sales opportunities and refer clients to the appropriate branch team members.

The role emphasizes strong communication, empathy, and teamwork in a fast-paced branch environment, with a focus on accuracy and regulatory compliance.

Qualifications

• High School Diploma or GED.
• 6 months customer service experience.
• 1+ years of recent banking experience, ideally as a Bank Teller or Universal Banker.
• 1+ years of recent, high volume cash-handling (USD).
• Previous sales experience.

Responsibilities

• Foster collaborative partnerships that deliver value for customers, prospects and colleagues; initiate conversation to uncover sales or referral opportunities.
• Ensure compliance with regulations, policies and procedures to manage risk and maintain operational efficiency.

Skills

Customer service

Sales

Communication

Adaptability

Teamwork

Flexibility

Education

High School Diploma or GED

Job description

First Citizens Bank is seeking a Sales and Service Representative in Jacksonville to handle transactions and customer inquiries while promoting bank products and services. You will identify sales opportunities and refer clients to the appropriate branch team members.

The role emphasizes strong communication, empathy, and teamwork in a fast-paced branch environment, with a focus on accuracy and regulatory compliance.