Branch Banking & Service Specialist

First Citizens; Naples (FL); Presencial; USD 21.000 - 30.000; Jornada completa

Descripción de la vacante

First Citizens Bank in Naples, FL is seeking a Sales and Service Representative who will help customers with transactions and service requests while educating them about bank capabilities and resources. You will support the branch team by identifying sales opportunities and referring clients to the appropriate teammates, adapting to changing priorities, and collaborating with colleagues to deliver value.

Strong communication, customer service, and sales skills, plus the ability to learn new

Formación

• Basic customer service experience preferred.
• 1+ year of customer service or teller experience desired.
• Strong communication and interpersonal skills are essential.

Responsabilidades

• Process customer transactions and service requests while maintaining service standards.
• Identify referral opportunities and support branch sales by directing clients to the appropriate team member or specialist.

Conocimientos

Communication Skills Interpersonal

Customer Service Skills

Sales Skills

Adaptability

Teamwork

Flexibility

Educación

High School Diploma or GED

Descripción del empleo

First Citizens Bank in Naples, FL is seeking a Sales and Service Representative who will help customers with transactions and service requests while educating them about bank capabilities and resources. You will support the branch team by identifying sales opportunities and referring clients to the appropriate teammates, adapting to changing priorities, and collaborating with colleagues to deliver value.

Strong communication, customer service, and sales skills, plus the ability to learn new