Community Experience Specialist

lululemon; San Luis Obispo (CA); On-site; USD 31,000 - 36,000; Full time

Benefits offered by this job

Extended health and dental benefits

Paid time off

Generous employee discount

Fitness & yoga classes

Parenthood top-up

Career development resources

Job summary

lululemon is seeking a Community Specialist to drive the store’s community strategy and guest experience. You will cultivate relationships with Ambassadors and local studios, engage guests with technical product knowledge, and support events and product seeding in the community.

The role emphasizes inclusivity, teamwork, and a proactive approach to identifying opportunities that grow the community and guest acquisition in-store.

Qualifications

• 1 year of cumulative experience in customer service or engagement, grassroots marketing, brand engagement or community building.
• High school diploma/GED/equivalent required.
• Ability to travel to assigned store with reliable transportation.

Responsibilities

• Collaborate with store leadership to bring Community strategy and guest experience to life.
• Establish and manage local relationships with Ambassadors, Sweat Collective, and studios.
• Engage with the local community to identify Ambassador opportunities and increase the store's standing.
• Connect with guests on the floor to assess needs and provide product education.
• Attend, support, and/or host local and regional Community events.
• Execute product seeding strategy through community partners and Ambassadors.
• Review community data and share insights with store leadership.
• Contribute to an inclusive, respectful team environment.

Skills

Community engagement

Customer service

Brand engagement

Relationship building

Education

High school diploma/GED/equivalent

Job description

lululemon is seeking a Community Specialist to drive the store’s community strategy and guest experience. You will cultivate relationships with Ambassadors and local studios, engage guests with technical product knowledge, and support events and product seeding in the community.

The role emphasizes inclusivity, teamwork, and a proactive approach to identifying opportunities that grow the community and guest acquisition in-store.