Community Experience Specialist

lululemon

San Luis Obispo (CA)

On-site

USD 31,000 - 36,000

Full time

45 hours ago
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Benefits offered by this job

Extended health and dental benefits
Paid time off
Generous employee discount
Fitness & yoga classes
Parenthood top-up
Career development resources

Job summary

lululemon is seeking a Community Specialist to drive the store’s community strategy and guest experience. You will cultivate relationships with Ambassadors and local studios, engage guests with technical product knowledge, and support events and product seeding in the community.

The role emphasizes inclusivity, teamwork, and a proactive approach to identifying opportunities that grow the community and guest acquisition in-store.

Qualifications

  • 1 year of cumulative experience in customer service or engagement, grassroots marketing, brand engagement or community building.
  • High school diploma/GED/equivalent required.
  • Ability to travel to assigned store with reliable transportation.

Responsibilities

  • Collaborate with store leadership to bring Community strategy and guest experience to life.
  • Establish and manage local relationships with Ambassadors, Sweat Collective, and studios.
  • Engage with the local community to identify Ambassador opportunities and increase the store's standing.
  • Connect with guests on the floor to assess needs and provide product education.
  • Attend, support, and/or host local and regional Community events.
  • Execute product seeding strategy through community partners and Ambassadors.
  • Review community data and share insights with store leadership.
  • Contribute to an inclusive, respectful team environment.

Skills

Community engagement
Customer service
Brand engagement
Relationship building

Education

High school diploma/GED/equivalent

Job description

lululemon is seeking a Community Specialist to drive the store’s community strategy and guest experience. You will cultivate relationships with Ambassadors and local studios, engage guests with technical product knowledge, and support events and product seeding in the community.

The role emphasizes inclusivity, teamwork, and a proactive approach to identifying opportunities that grow the community and guest acquisition in-store.

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