Community Experience Specialist

IWG plc; Mesa (AZ); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Work-life balance

Paid time off

Holidays

401K company match

Health benefits

Bonus program

Job summary

IWG plc is seeking a Community Associate in Mesa, AZ. You’ll manage daily customer interactions, handle requests, and support operations to ensure a smooth coworking experience. This on-site role emphasizes service, organization, and teamwork within a fast-paced environment.

You’ll coordinate essentials for members, support invoicing details, and assist with event planning and member communications, contributing to a vibrant community.

Qualifications

• 1+ years of customer service experience required.
• Ability to handle multiple tasks and customer requests simultaneously.
• Strong communication and relationship-building skills.
• Proactive problem solving with a can-do attitude.
• Ownership of issues from start to finish with follow-through.

Responsibilities

• Assist customers with day-to-day inquiries and requests onsite.
• Coordinate basic administrative tasks and billing details.
• Set up equipment and spaces (wifi, projector, rooms) for customers.
• Plan and promote in-center networking events and follow up with leads.

Skills

Customer service

Multitasking

Communication

Problem solving

Ownership

Tools

MS Office

Job description

IWG plc is seeking a Community Associate in Mesa, AZ. You’ll manage daily customer interactions, handle requests, and support operations to ensure a smooth coworking experience. This on-site role emphasizes service, organization, and teamwork within a fast-paced environment.

You’ll coordinate essentials for members, support invoicing details, and assist with event planning and member communications, contributing to a vibrant community.