Community Experience Manager: Events & Concierge

JLL; Boston (MA); Presencial; USD 85.000 - 93.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k) plan with matching company

Comprehensive Medical, Dental & Vision

Paid parental leave at 100% of salary

Paid Time Off and Company Holidays

Early access to earned wages through "

Daily Pay"

Descripción de la vacante

JLL is seeking a Community Manager in Boston, MA to shape a vibrant onsite and virtual community for clients, tenants, and visitors. The role combines hospitality with business acumen to design memorable events, manage digital amenities, and create engaging marketing content.

The position requires 3+ years in marketing, events, or hospitality, plus a Bachelor's degree or equivalent. It offers competitive compensation and comprehensive benefits with on-site work.

Formación

• Bachelor's degree or equivalent work experience.
• At least three years of experience in marketing, event planning, or hospitality.
• Experience coordinating event logistics and managing budgets.
• Proficiency with Microsoft Office, iOS, and digital marketing or graphic design software.
• Strong organizational, time-management, and multitasking skills in fast-paced environments.
• Excellent communication skills and an approachable, professional demeanor.
• Self-starter mindset with the ability to work independently.
• Previous concierge, luxury hospitality, or VIP guest service experience (preferred).
• Deep knowledge of local dining, cultural events, and entertainment trends (preferred).
• Experience with social media management and digital community platforms (preferred).

Responsabilidades

• Plan and host property events, networking sessions, and health and wellness programming.
• Manage property amenity spaces, including tenant lounges, conference centers, and common areas.
• Oversee the programming budget and negotiate contracts with local vendors.
• Create property newsletters, marketing collateral, and social media content using brand standards.
• Maintain the property mobile app portal, including conference reservations and local partnership info.
• Serve as a property ambassador, providing high‑touch concierge services and local recommendations.
• Assist property management and leasing teams with tours and welcoming new tenants.
• Deliver accurate reporting on events, app engagement, and billing to the finance department.

Conocimientos

Marketing

Event planning

Hospitality

Budget management

Microsoft Office

iOS

Graphic design software

Organizational skills

Time management

Communication skills

Independent work

Educación

Bachelor's degree or equivalent

Herramientas

Microsoft Office

iOS

Graphic design software

Descripción del empleo

JLL is seeking a Community Manager in Boston, MA to shape a vibrant onsite and virtual community for clients, tenants, and visitors. The role combines hospitality with business acumen to design memorable events, manage digital amenities, and create engaging marketing content.

The position requires 3+ years in marketing, events, or hospitality, plus a Bachelor's degree or equivalent. It offers competitive compensation and comprehensive benefits with on-site work.