Community Experience & Leasing Specialist

Balfour Beatty Communities; Hinesville (GA); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Medical and Dental Insurance

401(k) plan with employer matching

Robust PTO including sick and vacation days

Discretionary bonuses

Company paid life insurance

Job summary

Balfour Beatty Communities is looking for a Customer Experience Specialist in Hinesville, Georgia. This role is vital for delivering exceptional living experiences by engaging with prospects and residents to provide support during the application, leasing, and move-in processes.

Ideal candidates should possess strong communication skills and a high school diploma or GED, with a minimum of one year of customer service experience. Responsibilities include managing community inquiries and ensuring resident satisfaction through proactive engagement.

Qualifications

• High School diploma or GED required.
• Minimum of one year of customer service experience.
• Experience in property management or hospitality preferred.

Responsibilities

• Manage and respond to all community inquiries.
• Deliver resident experience and satisfaction.
• Attract new prospects through outreach and advertising.
• Conduct market surveys to analyze competition.

Skills

Customer relations

Communication skills

Interpersonal skills

Microsoft Office

Leadership skills

Education

High School diploma or GED

Job description

Balfour Beatty Communities is looking for a Customer Experience Specialist in Hinesville, Georgia. This role is vital for delivering exceptional living experiences by engaging with prospects and residents to provide support during the application, leasing, and move-in processes.

Ideal candidates should possess strong communication skills and a high school diploma or GED, with a minimum of one year of customer service experience. Responsibilities include managing community inquiries and ensuring resident satisfaction through proactive engagement.