Community Experience Lead, Coworking & Events

Domain Co; Salt Lake City (UT); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health and wellness benefits

401(k) matching program

Paid time off and volunteer time off

Competitive compensation with bonus潜

Fun extracurriculars and perks

Volunteer and community engagement机会

Job summary

The Domain Companies’ The Shop Workspace in Salt Lake City invites a warm, organized Community Specialist to own the in-person experience—welcoming members, guiding tours, and shaping events. You’ll work with the Community Manager, Operations Manager, and Sales Manager to deliver exceptional hospitality and efficient space operations.

As part of a small team, you’ll maintain spaces, run on-site tours, coordinate bookings, and support member onboarding and programming.

Qualifications

• 2+ years in hospitality, coworking, customer service or events.
• Strong verbal and written communication skills.
• Ability to multitask with interruptions while keeping details accurate.
• Comfortable with technology; experience with HubSpot or coworking software a plus.
• Warm, professional, personable and approachable.
• Organizational mindset with defined processes and proactive problem solving.
• Self-starter who can work independently on site.

Responsibilities

• Welcome members, guests and visitors with hospitality and clear communication.
• Serve as the first point of contact for member questions and requests.
• Run move-ins, move-outs, member orientation and onboarding.
• Know members by name and share insights with the Community Manager.
• Maintain the space, equipment and amenities to high standards.
• Complete daily opening/closing checklists to operating standards.
• Track and restock inventory for kitchens, markets and supplies.
• Report maintenance issues promptly and coordinate on-site access for vendors.
• Support maintenance of building and operational documents.
• Conduct in-person tours and trial days showing The Shop at its best.
• Log tour notes and visitor details in HubSpot for follow-up.
• Pass along warm leads, referrals and member expansion signals.
• Prepare conference rooms and event spaces for bookings.
• Set up, host and break down member programming and events.
• Support third-party event rentals on event day.

Skills

Hospitality experience

Customer service

Communication skills

Organizational skills

On-site operations

HubSpot experience

Tools

HubSpot

Coworking software

Job description

The Domain Companies’ The Shop Workspace in Salt Lake City invites a warm, organized Community Specialist to own the in-person experience—welcoming members, guiding tours, and shaping events. You’ll work with the Community Manager, Operations Manager, and Sales Manager to deliver exceptional hospitality and efficient space operations.

As part of a small team, you’ll maintain spaces, run on-site tours, coordinate bookings, and support member onboarding and programming.