Community Experience Lead

IWG plc; Augusta (GA); Hybrid; USD 23,000 - 26,000; Full time

Benefits offered by this job

Work-life balance

Paid time off

Company holidays

401K program

Health care for full-time employees

Bonus program

Professional workspace environment

Job summary

IWG plc is seeking a Community Associate to join our Augusta, GA center on site. You will support customers, manage day-to-day operations, and collaborate with the City Manager to deliver a welcoming, efficient workspace.

You will assist with front-desk tasks, coordinate services, and help guests with meetings, printing, and IT setup. The role emphasizes strong communication, reliability, and enthusiasm for a fast-paced community environment.

Qualifications

• 1+ years of customer service experience preferred.
• Strong communication and relationship-building abilities.
• Able to manage multiple tasks while delivering quality service.
• Proactive problem-solving and adaptability in a fast-paced environment.

Responsibilities

• Assist customers with inquiries and requests to ensure smooth center operations.
• Coordinate center services, IT setup, and equipment like Wi-Fi and projectors.
• Maintain accurate invoices and charge for services; support event planning and networking activities.

Skills

Customer service

Communication

Multitasking

Problem solving

MS Office

Tools

MS Office

Job description

IWG plc is seeking a Community Associate to join our Augusta, GA center on site. You will support customers, manage day-to-day operations, and collaborate with the City Manager to deliver a welcoming, efficient workspace.

You will assist with front-desk tasks, coordinate services, and help guests with meetings, printing, and IT setup. The role emphasizes strong communication, reliability, and enthusiasm for a fast-paced community environment.