Community Experience Associate

IWG plc; Illinois; On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Work life balance

Paid time off

11 holidays per year

401K with company match

Health care for full-time

Job summary

The Community Associate role at IWG plc in Rosemont, IL, focuses on delivering exceptional customer service and maintaining a welcoming center environment. You will assist customers with daily inquiries, coordinate light administrative tasks, and support event setup to foster a productive workspace.

Ideal candidates have 1+ years of customer service experience, strong communication, and adaptability. This is an on-site position with a focus on reliable, friendly service and smooth center

Qualifications

• 1+ years of customer service experience
• Excellent communication and empathy with customers
• Ability to manage multiple tasks in a fast-paced environment
• Experience using MS Office and basic IT equipment

Responsibilities

• Serve customers in-center with daily inquiries and requests
• Maintain center operations and assist with setup and IT equipment

Skills

Communication

Customer service

Adaptability

Ownership

Tools

MS Office

Job description

The Community Associate role at IWG plc in Rosemont, IL, focuses on delivering exceptional customer service and maintaining a welcoming center environment. You will assist customers with daily inquiries, coordinate light administrative tasks, and support event setup to foster a productive workspace.

Ideal candidates have 1+ years of customer service experience, strong communication, and adaptability. This is an on-site position with a focus on reliable, friendly service and smooth center