Community Associate: Member Experience & Events

IWG plc; Oak Brook (IL); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Work-life balance

Paid time off

Company holidays

401K with match

Health care

Bonus program

Job summary

IWG plc in Oak Brook, IL, is seeking a Community Associate to help build and maintain a thriving center community. You’ll assist customers with inquiries, set up equipment, and ensure smooth operations so they can focus on their business.

You’ll handle front-desk tasks, coordinate events, process invoices, and collaborate with the City Manager to arrange networking sessions. The role offers a balanced schedule with generous benefits and growth opportunities.

Qualifications

• 1+ years of customer service experience or equivalent.
• Strong communication and relationship-building skills.
• Able to multitask, prioritize, and adapt in a dynamic environment.

Responsibilities

• Assist customers in the center with inquiries, directions, and setup.
• Coordinate AV setup and meeting room logistics for clients.
• Process orders, payments, and invoicing accurately.
• Plan and support networking events for the center community.

Skills

Customer service

Communication

Multitasking

Empathy

Relationship building

Tools

MS Office

Job description

IWG plc in Oak Brook, IL, is seeking a Community Associate to help build and maintain a thriving center community. You’ll assist customers with inquiries, set up equipment, and ensure smooth operations so they can focus on their business.

You’ll handle front-desk tasks, coordinate events, process invoices, and collaborate with the City Manager to arrange networking sessions. The role offers a balanced schedule with generous benefits and growth opportunities.