Community & Events Associate

IWG plc; Beachwood (OH); On-site; USD 24,796 - 28,929; Full time

Benefits offered by this job

Work life balance

Paid time off

11 paid company holidays

401K with company match

Health care

Training and development opportunities

Professional workplace

Job summary

IWG plc is seeking a proactive Community Associate to support a busy workspace center in Beachwood, OH. You will handle customer requests, coordinate center services, and help guests with meeting room setups and event details.

Responsibilities include maintaining smooth daily operations, processing invoices, and assisting with community events, while delivering exceptional service to all members and visitors.

Qualifications

• 1+ years of customer service experience preferred.
• Ability to manage multiple tasks while providing excellent service.
• Proactive problem solving and relationship-building skills.

Responsibilities

• Assist customers with inquiries, directions, and room setup.
• Process and track service requests, ensuring accurate invoicing.

Skills

Customer service

Communication

Ownership

Adaptability

MS Office

Multitasking

Education

High school diploma

Tools

MS Office

Job description

IWG plc is seeking a proactive Community Associate to support a busy workspace center in Beachwood, OH. You will handle customer requests, coordinate center services, and help guests with meeting room setups and event details.

Responsibilities include maintaining smooth daily operations, processing invoices, and assisting with community events, while delivering exceptional service to all members and visitors.