Community Engagement Manager

Home Care Association of America; West Palm Beach (FL); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Paid time off

Job summary

Right at Home West Palm Beach is seeking a Community Engagement Manager to build strong relationships with healthcare professionals, senior living communities, and community organizations. You will develop partnerships, represent the franchise at events, and create educational programs that help families access resources in our community.

We value experience in healthcare or senior services, excellence in communication, and a proactive approach to generating opportunities.

Qualifications

• Experience in healthcare, senior services, nonprofit leadership, or business development is valued.
• Experience with healthcare professionals, senior living communities, or aging services is a plus.
• Home care experience helpful but not required; willingness to learn is essential.

Responsibilities

• Build and nurture relationships with healthcare professionals, senior living communities, hospitals, and other professionals serving older adults and families.
• Develop strategic community partnerships that raise awareness and support for Right at Home West Palm Beach.
• Represent Right at Home at community events, networking opportunities, educational programs, and local activities.
• Create and participate in educational programs that provide value to older adults, families, and professionals.
• Be a visible ambassador for Right at Home, establishing trust and recognition in the community.
• Identify opportunities to connect Right at Home with organizations who can benefit from services, and maintain follow-up with partners.

Skills

Relationship building

Healthcare knowledge

Event coordination

Job description

Benefits:

• 401(k)
• Dental insurance
• Paid time off

Right at Home West Palm Beach

Connecting Right at Home with the people, organizations, and communities that help older adults and their families thrive.

It begins with trust. It begins with relationships. It begins with being an active, visible, and valued part of the communities we serve. That’s where you come in. Right at Home West Palm Beach is looking for a Community Engagement Manager who understands that today’s healthcare and senior care environment has changed. Families find providers differently. Professional referral sources work differently. And trust is built through meaningful relationships, community presence, responsiveness, reputation, and service—not simply by making sales calls. This role is about becoming a trusted resource in the community. You’ll build relationships with the people and organizations who support older adults and their families. You’ll represent Right at Home at community events, develop partnerships with healthcare and senior service organizations, and create opportunities for Right at Home to be a meaningful and recognizable presence throughout the community. If you think community engagement is measured by the number of brochures you distribute or offices you visit each week, this probably isn’t the position for you. If you enjoy connecting people, building partnerships, creating opportunities, showing up in the community, and helping organizations become indispensable to the people they serve, we’d love to meet you.

What You’ll Do

Your responsibilities will include:

• Build and nurture relationshipswith healthcare professionals, senior living communities, assisted living communities, hospitals, rehabilitation centers, skilled nursing facilities, physicians’ offices, elder law attorneys, care managers, social workers, community organizations, and other professionals who serve older adults and their families.
• Develop strategic community partnershipsthat increase awareness of Right at Home and create meaningful opportunities to support families in our community.
• Represent Right at Home at community events, networking opportunities, educational programs, senior expos, professional meetings, and other local activities.
• Create and participate in educational and informational programsthat provide value to older adults, family caregivers, professionals, and community organizations.
• Be a visible ambassador for Right at Home, helping establish the company as a trusted resource for home care and aging-related needs.
• Identify opportunities to connect Right at Home with organizations and individualswho can benefit from our services or who serve families who may need support.
• Maintain consistent communication and follow-upwith referral partners and community contacts.
• Develop a strong understanding of the senior care ecosystemin Palm Beach County and the resources available to older adults and their families.
• Collaborate with the leadership and care teamsto ensure community relationships translate into an exceptional experience for clients and families.
• Help identify community needs and opportunitieswhere Right at Home can provide education, resources, support, or meaningful partnership.
• Track outreach, relationships, events, and opportunitieswhile maintaining organized records and consistent follow-through.
• Support the growth and reputation of Right at Home West Palm Beachthrough professionalism, responsiveness, community involvement, and exceptional relationship management.
• Help tell the Right at Home story—who we are, what we believe, how we care for people, and why families can trust us.

Who You Are

You’re someone who naturally builds relationships and enjoys connecting people. You’re comfortable walking into a room where you don’t know anyone and starting a conversation. You’re curious, outgoing, organized, proactive, and energized by creating opportunities that benefit everyone involved. You communicate exceptionally well, follow through on commitments, and aren’t afraid to take initiative. You understand that today’s community engagement is about trust, responsiveness, reputation, partnerships, education, and service—not high-pressure sales. You’re comfortable representing an organization in the community and understand that every interaction is an opportunity to build trust. You’re also someone who genuinely enjoys helping people. You understand that behind every referral, introduction, or community connection is a person or family who may be navigating one of the most important transitions of their lives.

What We’re Looking For

• Experience in healthcare, senior services, nonprofit leadership, business development, community engagement, public relations, relationship management, sales, or another people-focused fieldis highly valued.
• Experience working with older adults, families, healthcare professionals, senior living communities, or other organizations serving the aging population is a plus.
• Home care experience is helpful, but not required.
• We’ll teach you our business.
• We’re looking for someone who already knows how tobuild trust, strengthen relationships, represent an organization with professionalism, create meaningful connections, and make things happen.

Why Right at Home?

At Right at Home West Palm Beach, we believe great home care is about more than providing a caregiver. It’s about helping older adults live with dignity, independence, and confidence while giving families the support and peace of mind they need. Our Community Engagement Manager plays an important role in making those connections happen. You’ll help families discover resources. You’ll help professionals find solutions for the people they serve. You’ll help organizations collaborate. You’ll help Right at Home become a trusted and valued part of the community. And ultimately, you’ll help more people receive the support they need to live well and age well at home. If you believe relationships are more valuable than transactions, community presence matters, and making a difference starts with showing up—this may be the opportunity you’ve been looking for. We’d love to meet you.

Compensation

Compensation: $20.00 - $28.00 per hour

Right at Home’s mission is simple...to improve the quality of life for those we serve. We accomplish this by providing the Right Care, and we deliver this brand promise each and every day around the world. However, we couldn’t do it without having the Right People. Our care teams are passionate about serving our clients and are committed to providing the personal care and attention of a friend, whenever and wherever it is needed.

That’s where you come in. At Right at Home, we help ordinary people who have a passion to serve others become extraordinary care team members. We seek to find people who are compassionate, empathetic, reliable, determined and are focused on improving the quality of life for others.

To our care team members, we commit to deliver the following experiences when you partner with Right at Home:

• We promise to help you become the best you can be. We will equip you as a professional by providing best in class training and investing in your professional development.
• We promise to coach you to success. We’re always available to support you and offer you tips to be the best at delivering care to clients.
• We promise to keep the lines of communication open. We will listen to your ideas and suggestions as you are critical to our success in providing the best possible care to clients. We will provide you timely information and feedback about the care you provide to clients.
• We promise to celebrate your success. We will appreciate the work you do, recognize above and beyond efforts, and reward you with competitive pay.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Right at Home Franchising Corporate.