Community Engagement Manager

Right at Home West Palm Beach; West Palm Beach (FL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Paid time off

Job summary

Right at Home West Palm Beach is seeking a Community Engagement Manager to build trusted relationships with healthcare providers, senior living facilities, and community organizations. You will represent the company at events, develop partnerships, and create educational programs that support aging families.

You will collaborate with leadership to ensure referrals translate into a great client and family experience, while growing the company’s presence in Palm Beach County through responsive,

Qualifications

• Experience in healthcare or senior services is highly valued.
• Experience working with older adults and professionals is a plus.
• Home care experience is helpful but not required.
• We’ll teach you our business and how to build trust.

Responsibilities

• Build and nurture relationships with healthcare professionals, senior living communities, hospitals, and other providers serving older adults and families.
• Develop strategic community partnerships to increase awareness of Right at Home and create meaningful opportunities.
• Represent Right at Home at community events, networking opportunities, and educational programs.
• Create educational programs that provide value to older adults, family caregivers, and professionals.
• Be a visible ambassador for Right at Home and a trusted resource for home care needs.
• Identify opportunities to connect Right at Home with organizations and individuals who can benefit from our services.
• Maintain consistent communication and follow-up with referral partners and community contacts.
• Understand the senior care ecosystem in Palm Beach County and available resources.
• Collaborate with leadership to translate relationships into excellent client experiences.
• Help identify community needs and opportunities for education and partnerships.
• Track outreach, events, and opportunities with organized records and follow-through.
• Support growth and reputation through professionalism, involvement, and relationship management.

Skills

Relationship building

Networking

Public relations

Communication

Team collaboration

Job description

Benefits:

• 401(k)
• Dental insurance
• Paid time off

Right at Home West Palm Beach

Connecting Right at Home with the people, organizations, and communities that help older adults and their families thrive.

It begins with trust. It begins with relationships. It begins with being an active, visible, and valued part of the communities we serve.

Right at Home West Palm Beach is looking for a Community Engagement Manager who understands that today’s healthcare and senior care environment has changed. Families find providers differently. Professional referral sources work differently. And trust is built through meaningful relationships, community presence, responsiveness, reputation, and service—not simply by making sales calls. This role is about becoming a trusted resource in the community. You'll build relationships with the people and organizations who support older adults and their families. You'll represent Right at Home at community events, develop partnerships with healthcare and senior service organizations, and create opportunities for Right at Home to be a meaningful and recognizable presence throughout the community. If you think community engagement is measured by the number of brochures you distribute or offices you visit each week, this probably isn’t the position for you. If you enjoy connecting people, building partnerships, creating opportunities, showing up in the community, and helping organizations become indispensable to the people they serve, we'll love to meet you.

What You'll Do

• Build and nurture relationships with healthcare professionals, senior living communities, assisted living communities, hospitals, rehabilitation centers, skilled nursing facilities, physicians’ offices, elder law attorneys, care managers, social workers, community organizations, and other professionals who serve older adults and their families.
• Develop strategic community partnerships that increase awareness of Right at Home and create meaningful opportunities to support families in our community.
• Represent Right at Home at community events, networking opportunities, educational programs, senior expos, professional meetings, and other local activities.
• Create and participate in educational and informational programs that provide value to older adults, family caregivers, professionals, and community organizations.
• Be a visible ambassador for Right at Home, helping establish the company as a trusted resource for home care and aging-related needs.
• Identify opportunities to connect Right at Home with organizations and individuals who can benefit from our services or who serve families who may need support.
• Maintain consistent communication and follow-up with referral partners and community contacts.
• Develop a strong understanding of the senior care ecosystem in Palm Beach County and the resources available to older adults and their families.
• Collaborate with the leadership and care teams to ensure community relationships translate into an exceptional experience for clients and families.
• Help identify community needs and opportunities where Right at Home can provide education, resources, support, or meaningful partnership.
• Track outreach, relationships, events, and opportunities while maintaining organized records and consistent follow-through.
• Support the growth and reputation of Right at Home West Palm Beach through professionalism, responsiveness, community involvement, and exceptional relationship management.
• Help tell the Right at Home story - who we are, what we believe, how we care for people, and why families can trust us.

Who You Are

You're someone who naturally builds relationships and enjoys connecting people. You're comfortable walking into a room where you don't know anyone and starting a conversation. You're curious, outgoing, organized, proactive, and energized by creating opportunities that benefit everyone involved. You communicate exceptionally well, follow through on commitments, and aren't afraid to take initiative. You understand that today's community engagement is about trust, responsiveness, reputation, partnerships, education, and service - not high-pressure sales. You're comfortable representing an organization in the community and understand that every interaction is an opportunity to build trust. You're also someone who genuinely enjoys helping people. You understand that behind every referral, introduction, or community connection is a person or family who may be navigating one of the most important transitions of their lives.

What We're Looking For

• Experience in healthcare, senior services, nonprofit leadership, business development, community engagement, public relations, relationship management, sales, or another people-focused field is highly valued.
• Experience working with older adults, families, healthcare professionals, senior living communities, or other organizations serving the aging population is a plus.
• Home care experience is helpful, but not required.
• We'll teach you our business.
• We're looking for someone who already knows how to build trust, strengthen relationships, represent an organization with professionalism, create meaningful connections, and make things happen.

Why Right at Home?

At Right at Home West Palm Beach, we believe great home care is about more than providing a caregiver. It's about helping older adults live with dignity, independence, and confidence while giving families the support and peace of mind they need. Our Community Engagement Manager plays an important role in making those connections happen. You'll help families discover resources. You'll help professionals find solutions for the people they serve. You'll help organizations collaborate. You'll help Right at Home become a trusted and valued part of the community. And ultimately, you'll help more people receive the support they need to live well and age well at home.

If you believe relationships are more valuable than transactions, community presence matters, and making a difference starts with showing up - this may be the opportunity you've been looking for. We'll love to meet you.